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Accommodation Hotels, Resorts, Villas Questions and Info |
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23 Feb 17, 11:15 AM |
#21
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Trying for More Ears
Join Date: Sep 05
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Following, as paid nearly £500 2 days ago to move. Fuming... !
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Is staying on Disney worth it... Yes 2015, Caribbean Beach Resort 2005, 2007, 2013 at Pop Century 1996 Kissimmee, 1998 I-Drive, 2000 LBV |
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23 Feb 17, 12:04 PM |
#22
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Thread Starter
Serious Dibber
Join Date: Sep 12
Location: Manchester
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Ive just got through to Destiny at Guest Services and my phone has just cut me off! Im so angry. Whats the chances they phone me?
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23 Feb 17, 12:23 PM |
#23
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Gone all Goofy
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Same happened to me, after 1 hour, 59 mins and a brief chat with a very unhelpful undisney person, call ended... back on hold now, another 90+ minute wait
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23 Feb 17, 12:35 PM |
#24
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Thread Starter
Serious Dibber
Join Date: Sep 12
Location: Manchester
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They may be trying to call you back. I took a call from my boss just after I got cut off and was contemplating calling back. When I came off the call from my boss I had got a voicemail from Destiny saying they will credit the £588 and she will send me a new invoice, which I have now received.
So all good in the end and I am happy. Good luck to everyone else and I hope you get your money back. Andy |
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23 Feb 17, 12:39 PM |
#25
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Trying for More Ears
Join Date: Sep 05
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__________________
Is staying on Disney worth it... Yes 2015, Caribbean Beach Resort 2005, 2007, 2013 at Pop Century 1996 Kissimmee, 1998 I-Drive, 2000 LBV |
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23 Feb 17, 12:39 PM |
#26
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VIP Dibber
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YES
well done. I think its more abta rules than goodwill but good to see they have done the right thing. pm
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23 Feb 17, 12:46 PM |
#27
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Thread Starter
Serious Dibber
Join Date: Sep 12
Location: Manchester
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23 Feb 17, 01:36 PM |
#28
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Gone all Goofy
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No, sadly I never got a call back, and I have call waiting so I'd know if they tried since I've been back on hold... 1hr 24 mins...
I guess Destiny was a lot more willing to help |
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23 Feb 17, 01:41 PM |
#29
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Thread Starter
Serious Dibber
Join Date: Sep 12
Location: Manchester
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23 Feb 17, 01:41 PM |
#30
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Getting Excited
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