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Accommodation Hotels, Resorts, Villas Questions and Info |
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26 Mar 17, 02:00 AM |
#1
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Imagineer
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Construction and Coronado Springs
This thread has been automatically created, because the original thread had over 500 posts.
The original thread was located HERE. The first post was... |
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26 Mar 17, 06:53 AM |
#2
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slightly serious Dibber
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Yes, I got moved by Disney for free. Thomas cook were useless so I left my complaint running. They offered £50. I rejected. They then offered £50 and airport lounge. Ive rejected...
What bothers me is this is all to get a tick in a box so clear a complaint, not to actually learn and change how they deal with people... |
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26 Mar 17, 08:40 AM |
#3
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Thread Starter
Imagineer
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I know what you mean 😞 If they actually took on board customers concerns they may be able to implement something in the future to reduce the number of comaplaints, seems simple enough, but as you say they're only bothered about getting rid of you. Did you go to ABTA? Sorry, I'm completely losing track of everyone lol x
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Orlando & Bahamas 1992 - Orlando 1998 - Orlando 1999 - Orlando 2000 - Polynesian Resort - Orlando 2000 - Orlando 2001 - Orlando 2003 - Kissimmee Villa - Orlando 2005 - Christmas - Orlando 2010 - Orlando 2011 - Port Orleans Riverside - Orlando 2012 - Disney Coronado Springs - HHN - Orlando & Hollywood 2014 - Orlando 2016- Disney's Coronado Springs and Universal's Cabana Bay Honeymoon 2017 - Disney's Port Orleans Riverside
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26 Mar 17, 09:42 AM |
#4
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Imagineer
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Do you mind me asking who you contacted at Disney, we keeping on a virgin and getting really fed up with being fobbed off with the same answer.
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26 Mar 17, 12:27 PM |
#5
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Excited about Disney
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We are with Virgin and I phoned the change team x they are looking into this and I am hoping to hear first week of April x if you need the number, let me know x I'm out at the mo but will get it later if needed x x x
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Quality Inn, May 2009, Quality Inn & Caribbean Beach, Oct 2010, Quality Inn/Rosen & POFQ, Sept 2012, Aria, Las Vegas, Sept 2013, Aria, Las Vegas, June 2014, Costa Dorado, Sept 2014, Rosen Inn, PO and Coronado Springs, Nov 2015 Vegas 2016, Florida 2017! |
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26 Mar 17, 04:01 PM |
#6
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Gone all Goofy
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Not long until I do our ADR and still nothing from Thomson or ABTA
Also tried to call to upgrade from the Quick service dining plan and advised it would be over a grand as we would have to pay for the full dining plan (Due to the Quick service coming free with our room we can't pay the difference) Edited at 04:29 PM. |
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26 Mar 17, 05:40 PM |
#7
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Guest
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Thats rubbish we booked cbr with virgin and upgraded our qs to Ddp didn't have to pay full cost.
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26 Mar 17, 05:58 PM |
#8
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Excited about Disney
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Funny that as I contacted Thomson too to ask for price to upgrade to see if worth while we were quoted £3000 eh no thanks! That was for 3 adults as big kid will be classed as adult wee one too young (boost!) although eats more than her big sister!😂😂😂
Reminded them we already have QSDP no responce yet, not surprising lol |
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26 Mar 17, 06:10 PM |
#9
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Guest
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We upgraded our dining plan when we booked with virgin as we had qs free only paid the difference between the two. Just noticed I have ears
Edited at 06:12 PM. |
26 Mar 17, 06:11 PM |
#10
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Imagineer
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