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Old 11 May 21, 04:48 PM  
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#11
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Edited at 04:49 PM.
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Old 11 May 21, 05:07 PM  
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Originally Posted by Floridatilly View Post
I didn’t know anything about the full refund if cancelled 7 days before.
We booked this last year. Is it for all bookings?
Be careful with this. We moved our 2020 holiday to 2021 with the free nights offer. We did this last summer. Our balance is due tomorrow. They’ve told us our deposits are NOT refundable. If we pay the balance tomorrow we would be able to amend or cancel up to 4th June but in any situation our deposits are non refundable.
I could book exactly the same rooms on the same rate at the moment and the t&cs would be full refund or amendments up to 7 days before. However, they won’t budge and so we are going to cancel.
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Old 11 May 21, 07:39 PM  
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We have just rang Disney and they have moved the balance payment date to the 3rd June.
I don’t even know if we will know if travel can commence by then but I am glad I am not paying the £5k tomorrow 🤩
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Old 11 May 21, 07:45 PM  
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Originally Posted by Floridatilly View Post
We have just rang Disney and they have moved the balance payment date to the 3rd June.
I don’t even know if we will know if travel can commence by then but I am glad I am not paying the £5k tomorrow 🤩
Thanks for the update. Did they confirm if you can cancel up till 7 days before? How many weeks before departure is your balance now due? I'm tempted to see if I can push ours back a bit more.
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Old 11 May 21, 07:49 PM  
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Originally Posted by Orlando 2004 View Post
Thanks for the update. Did they confirm if you can cancel up till 7 days before? How many weeks before departure is your balance now due? I'm tempted to see if I can push ours back a bit more.
She said that we have the choice of moving the holiday or refund 7 days beforehand 👍🏻 I actually forgot if the refund included the deposit but loosing that is better than the whole amount.

I doubt we will know by the 3rd of June but I can hope 🤞🏻🤞🏻
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Old 11 May 21, 07:54 PM  
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Originally Posted by Floridatilly View Post
She said that we have the choice of moving the holiday or refund 7 days beforehand 👍🏻 I actually forgot if the refund included the deposit but loosing that is better than the whole amount.

I doubt we will know by the 3rd of June but I can hope 🤞🏻🤞🏻
Thanks. How many weeks before departure is the new balance due date? Also have they sent you any confirmation of the new date?

Edited at 07:57 PM.
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Old 11 May 21, 08:02 PM  
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Originally Posted by Orlando 2004 View Post
Thanks. How many weeks before departure is the new balance due date? Also have they sent you any confirmation of the new date?
She said they can move balance payments to 35 days prior to arrival 👍🏻👍🏻
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Old 11 May 21, 08:04 PM  
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Originally Posted by Floridatilly View Post
She said they can move balance payments to 35 days prior to arrival 👍🏻👍🏻
Thanks I think I'll give them a call.
Last question what number did you call? Thanks

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Old 11 May 21, 08:36 PM  
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Originally Posted by Orlando 2004 View Post
Thanks I think I'll give them a call.
Last question what number did you call? Thanks
We rang the reservations UK one 👍🏻👍🏻 I hope you can see this, I don’t know how to post a link 🙈

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Old 11 May 21, 08:39 PM  
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Thanks
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