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17 Mar 19, 11:30 AM |
#1
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Getting to know the DIBB
Join Date: Nov 12
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FP+ party not showing
Hi everyone - I have looked for the answer everywhere online but can’t find the exact answer. We are staying on site and 60 days is on Wednesday. Booked a full package through Virgin holidays in the UK.
MDE is all set up and has been for some time with all of our family, tickets, hotel reservation and ADRs. I just wanted to look at the FP section and when I click ‘get started’ it just has my name. I have the option to add guests but it says it couldn’t find any. I’m hoping that as soon as Wednesday comes it will suddenly show my family as well so I can add all the same FP. I wanted to ask though just in case anyone had the same problem and there was something I needed to change or do before Wednesday? Hope someone can help. Thanks |
17 Mar 19, 11:38 AM |
#2
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VIP Dibber
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With an onsite package, you can't access the FP booking system fully until 60 days. That's because the system knows when your check in day is. If you can see everyone and their tickets on MDE, then it sounds like it's all linked properly, but if you're worried and want to check, you could give the MDE technical support line a call: 0800 16 90 749
__________________
POFQ: Our 'once in a lifetime' trip, 31st Oct - 14th Nov 2012 SSR: 40th birthday trip, 2nd - 16th Jan 2014 SSR 2 bed villa: my mums first trip, 7th - 21st Feb 2015 POR: An unexpected Easter break, 2nd - 15th April 2016 CBR: Another unexpected Easter trip, 29th March - 12th April 2017 CBR: 18th birthday surprise trip, 21st October - 4th November 2019 Food report - the unexpected Easter QSDP extravagana! April 2017 What do we want? FOOD! When do we want it? NOW! QSDP food report, Oct 2019 |
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17 Mar 19, 11:49 AM |
#3
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Thread Starter
Getting to know the DIBB
Join Date: Nov 12
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Thanks for your reply. I was hoping that would be the case. Also does anyone know if the memory maker would show on MDE as this came with the virgin holidays package?
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17 Mar 19, 11:50 AM |
#4
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VIP Dibber
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Memory maker is part of your tickets so doesn't show in the MM section of MDE - that's for people who have bought it separately
__________________
POFQ: Our 'once in a lifetime' trip, 31st Oct - 14th Nov 2012 SSR: 40th birthday trip, 2nd - 16th Jan 2014 SSR 2 bed villa: my mums first trip, 7th - 21st Feb 2015 POR: An unexpected Easter break, 2nd - 15th April 2016 CBR: Another unexpected Easter trip, 29th March - 12th April 2017 CBR: 18th birthday surprise trip, 21st October - 4th November 2019 Food report - the unexpected Easter QSDP extravagana! April 2017 What do we want? FOOD! When do we want it? NOW! QSDP food report, Oct 2019 |
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17 Mar 19, 12:13 PM |
#5
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Thread Starter
Getting to know the DIBB
Join Date: Nov 12
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You’ve been super helpful thank you!
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