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Old 15 Jun 20, 10:11 PM  
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#11
tigger48
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Join Date: Mar 12
Cruella we’re the same as you. Haven’t actually got around to cancelling yet as I’ve been working through our options, but cancellation IS on my to do list tomorrow. Must admit i was slightly surprised to receive an amended invoice -35% tonight 😥.
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Old 15 Jun 20, 10:13 PM  
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#12
bloominadversit
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Join Date: Apr 17
Mobile

Yes cancelled and they just sent me an invoice with the 35% discount?!
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Old 16 Jun 20, 08:09 AM  
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#13
tinkissarah
Getting Excited
 
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Join Date: May 16
Location: Oxfordshire
Same for me, I cancelled following the link they sent but have had an invoice through with the 35% discount. I was going to call them today but looks like everyone is getting it so I'll just wait.
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Old 16 Jun 20, 08:30 AM  
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#14
mickeyspal
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Join Date: Oct 09
Mobile

I cancelled on Friday after the email then got an email from them last night thanking me for booking my trip, my original invoice ( with no discount on it)
Talk about rub salt into the wound.
Come on Disney , get a grip
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Old 16 Jun 20, 08:36 AM  
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#15
Kat11
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Join Date: Nov 12
Mobile

I got the new invoice with the 35% discount applied yesterday. Our balance is due today. I need to call and change to next year to keep the two gift cards, which will then give us more time to decide what we are going to do. I’m planning on possibly booking a value resort and then amending later if an offer comes out?

Kat
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Old 16 Jun 20, 09:06 AM  
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#16
Jaspercat10
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Join Date: Feb 17
Glad I have seen this thread, ours is still showing, I thought I must have hit the wrong button as ours is still showing.
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Old 16 Jun 20, 09:21 AM  
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#17
Xolile
Trying for More Ears
 
Join Date: Jan 18
Location: North
I also cancelled on Friday using the link provided but woke up this morning to a new email with an updated invoice with 35% discount 🤷🏽.
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Oct 2020 (2nd Trip) - 12 Nights AKL
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Old 16 Jun 20, 10:24 AM  
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#18
Rabel
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Join Date: May 17
It is the same for us, cancelled on Sunday (and took screen shot of it just to be sure), today received an updated invoice with 35% off and no dining plan on there. Booking is now showing the amended invoice on the website (i.e. no dining plan) but no mention of it being cancelled.

Decided to wait a few days and see what happens - got it in the diary to check again on Sat.
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Old 16 Jun 20, 10:57 AM  
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#19
Guest
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Originally Posted by bronny View Post
Nope still live. I emailed to claim back upgraded magic bands but they won’t do anything as booking still live
I did that too and had an email to say it needed to be cancelled first, so I will try again in due course.
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Old 16 Jun 20, 01:12 PM  
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#20
Buttercup1982
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Join Date: Jul 13
So glad I found this thread. I cancelled on Saturday and have just received an email showing the 35% reduction X x
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