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Old 20 Mar 25, 06:14 PM  
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FloRidaLvr
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Help with MPC App

Not used this for a year so filling it in for next week. Have a new passport so scanned it in and filled in the declaration. However when I look at my Personal Details it says below my name ...

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When I first saw this I deleted everything and started from scratch but it's still there. Tried googling but couldn't find the answer so hoping someone here can help me out please ?!

Thanks
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Old 20 Mar 25, 09:56 PM  
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FloRidaLvr
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Any ideas please ?
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Old 21 Mar 25, 08:23 AM  
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Bondy007
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Hi, assuming you've deleted any submission started and deleted the document from your profile and added the new document to your profile and it still doesn't work.. I think my next step would be to delete the app and reinstall.
Other than that i'm not sure!
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Old 21 Mar 25, 06:07 PM  
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FloRidaLvr
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Thanks Bondy for your reply and advice, will have a look at that again. Obviously no one else has come across this problem !
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Old 21 Mar 25, 06:13 PM  
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Bondy007
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I guess not…… we’ve done one trip using it, won’t be using again until next year. By which time daughter will have a new passport so will need to update her profile.
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Old 21 Mar 25, 06:28 PM  
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THE WIZARD
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As Bondy says, delete the app and do again. I had to delete 3 times last year as it kept changing our DOB's eventually had to put an incorrect day in in order to get the correct day!
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Old 21 Mar 25, 06:43 PM  
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FloRidaLvr
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Originally Posted by THE WIZARD View Post
As Bondy says, delete the app and do again. I had to delete 3 times last year as it kept changing our DOB's eventually had to put an incorrect day in in order to get the correct day!
Thanks , think I will try that soon ... just been reading the long thread re Heathrow closure. One thing after another ...
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Old 22 Mar 25, 01:15 PM  
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cinders
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Hi what is MPC please ?
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Old 22 Mar 25, 01:51 PM  
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tocpe321
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Originally Posted by cinders View Post
Hi what is MPC please ?
It's Mobile Passport Control. You use an app on arrival to hopefully speed up the entry process.

https://www.cbp.gov/travel/us-citize...ssport-control
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Old 22 Mar 25, 02:06 PM  
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cinders
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Hi what is MPC please ?
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