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Old 3 Aug 18, 04:06 PM  
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#41
mick
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Brilliant that it is sorted, but it shouldn’t have happened in the first place.


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Old 3 Aug 18, 04:06 PM  
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#42
DisneyStacey
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Originally Posted by stephy View Post
Just an update guys as you've all been so supportive.
After 1 hour and 10 minutes i managed to get through. They apologised profusely and vowed to fix it if i just gave them a couple of hours. About half an hour later they rang back to say it was all sorted and the other 2 people in our party were now booked on our flight. I checked my virgin app 10 minutes later and the confirmation was right there. I rang virgin and changed the seats over so everything is now sorted.
Thanks for the support guys xx
So pleased that everything is sorted for you now (although annoying that it happened in the first place).
Thank goodness you noticed it!
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Old 3 Aug 18, 04:15 PM  
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caitlinsmummy
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So glad it's sorted but it shouldn't have happened in the first place x
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Old 3 Aug 18, 04:16 PM  
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#44
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That's great news have a fab time!
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Old 3 Aug 18, 04:48 PM  
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#45
BirdsluvDisney
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Great new, Now you can get on an enjoy the build up to your holiday
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Old 3 Aug 18, 04:50 PM  
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That's great news. Relax And enjoy the build up x
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Old 3 Aug 18, 04:56 PM  
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CraftyAli
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What a relief - glad it's all sorted
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Old 3 Aug 18, 04:58 PM  
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Demonwar
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Glad that you got it sorted. Still after these threads I wouldn't be using them for the stress they have caused.
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Old 3 Aug 18, 07:01 PM  
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Andybear
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Fantastic news, have a great holiday OP. xx
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Old 3 Aug 18, 07:34 PM  
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Segdude
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I put in a quote request via their website earlier today before I'd read this and the other thread. I'll see what they come up with, but trust me I will make it clear that I won't be booking with them after what I've read on here.
I'll stick with Charter Travel or DIY for my flights and car.
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