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29 Jun 21, 03:51 PM |
#41
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Imagineer
Join Date: Jul 10
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We had poor experience.
Paid for upgraded room, but got basic room. Couldn't get answer from reception so had to go down, and they were so rude! They asked what was missing from our room, we explained and they said oh is that all! We can bring that, so will you be happy then? Then she said, I tell you what to make you happy I will offer you an upgrade to best room available. Then next sentence (she wasn't at a computer to check) she said but we don't have anything available, but I offered it to you, so you should be happy! Most bizarre thng ever. At dinner we got given wrong set menu twice, so had to order food 3 times! Bfast ordered juice and coffee twice - but never came - we gave up in the end. Told we had to pay extra for late check out when said included. Ok hotel, good food, great location - staff and organisation a shambles. Felt like as we paid for cheap deal, that effected how we got treated. I emailed in and the offered us a free stay - so will give them another chance.
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2012 Fairfield Inn IDrive 2013 Highland Reserve 2014 Old Key West 2015 Old Key West / Fantasy World 2016 New York / Cypress Pointe 2016 Cane Island 2017 Old Key West 2018 Port Orleans Riverside 2019 Keys / Cruise / Rosen Inn IDrive 2022 Port Orleans Riverside 2023 Idrive / Cruise 2023 Universal Dockside |
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29 Jun 21, 04:01 PM |
#42
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VIP Dibber
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__________________
THE JAMERICA TRIP REPORTS "Team Jamerica's 2016 Brexit" Aug 16 - COMPLETE "Team Jamerica Reunited" Aug 15 - Clearwater, LBV & Club Level at RPR COMPLETE "It's Jamerica kids, but not as we know it!" Aug 14 - Clearwater & Club Level at RPR COMPLETE "Returning to Jamerica" Nov 13 - High Grove Villa, Disney & US/HRH - COMPLETE "Living in Jamerica-The Bud Light Years" Oct 11 - Windsor Hills, Disney, US/HRH -COMPLETE |
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29 Jun 21, 04:03 PM |
#43
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VIP Dibber
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That’s such a shame. What a bizarre experience about the upgrade! Good to get another chance though, hope you get the meal & breakfast again
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THE JAMERICA TRIP REPORTS "Team Jamerica's 2016 Brexit" Aug 16 - COMPLETE "Team Jamerica Reunited" Aug 15 - Clearwater, LBV & Club Level at RPR COMPLETE "It's Jamerica kids, but not as we know it!" Aug 14 - Clearwater & Club Level at RPR COMPLETE "Returning to Jamerica" Nov 13 - High Grove Villa, Disney & US/HRH - COMPLETE "Living in Jamerica-The Bud Light Years" Oct 11 - Windsor Hills, Disney, US/HRH -COMPLETE |
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29 Jun 21, 04:38 PM |
#44
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Proud to wear my Ears
Join Date: Jun 11
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We had similar a few weeks ago - the staff don't seem to be tuned up to the special offers - especially the restaurant staff. They should know to present you special menus, rather than it being down to you!
Likewise for us, location was probably the best point! Food was ok - not amazing |
29 Jun 21, 04:53 PM |
#45
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VIP Dibber
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headforpoints/2021/0...-71-per-night/
Ive just booked for £71. Ive gone for the classic room As I needed 2 rooms x 2 nights. It was cheaper then a single room rate the last time I checked. |
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29 Jun 21, 07:50 PM |
#46
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Imagineer
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Natalie Xx Don't wait for the Storm to Pass, Learn to Dance in the Rain.. |
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29 Jun 21, 08:10 PM |
#47
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VIP Dibber
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So this deal has the club lounge instead of the meal and is £30 more per room. However, looks like the lounge isn’t open just now (I can understand why). I wonder if they offer the meal instead - might give them a ring and see. Thanks for pointing me in the right direction!
__________________
THE JAMERICA TRIP REPORTS "Team Jamerica's 2016 Brexit" Aug 16 - COMPLETE "Team Jamerica Reunited" Aug 15 - Clearwater, LBV & Club Level at RPR COMPLETE "It's Jamerica kids, but not as we know it!" Aug 14 - Clearwater & Club Level at RPR COMPLETE "Returning to Jamerica" Nov 13 - High Grove Villa, Disney & US/HRH - COMPLETE "Living in Jamerica-The Bud Light Years" Oct 11 - Windsor Hills, Disney, US/HRH -COMPLETE |
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29 Jun 21, 08:16 PM |
#48
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Bon viveur and shopaholic
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29 Jun 21, 08:43 PM |
#49
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VIP Dibber
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Oh well that’s good! I thought perhaps it wasn’t because of the ‘help yourself’ element. Perhaps it’s ‘manned’ like the breakfast buffet then
__________________
THE JAMERICA TRIP REPORTS "Team Jamerica's 2016 Brexit" Aug 16 - COMPLETE "Team Jamerica Reunited" Aug 15 - Clearwater, LBV & Club Level at RPR COMPLETE "It's Jamerica kids, but not as we know it!" Aug 14 - Clearwater & Club Level at RPR COMPLETE "Returning to Jamerica" Nov 13 - High Grove Villa, Disney & US/HRH - COMPLETE "Living in Jamerica-The Bud Light Years" Oct 11 - Windsor Hills, Disney, US/HRH -COMPLETE |
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29 Jun 21, 11:23 PM |
#50
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Imagineer
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Are there rooms suitable for a family of 4 on this offer ( 2x double beds would be okay)
Thanks |
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