NEW Hard Rock Hotel Express Pass Process?

[johnandmaz]

Originally Posted by Donzy

I wonder whether Disney might have some copyright over the concept...

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Possibly, but Volcano Bay has the tapu tapu. It's only an RFID - which anyone can produce - in a band. It's all the extra stuff that's needed that hikes up the cost.

Disney reportedly spent an estimated $1 billion over the years developing all the hardware and software to go with it. Googled Universal magicband and there's loads of articles over the past year or so, about the question but no definitive answer. We can but hope I suppose.

[ladyofleisure]

We stayed club level on 25 August for 3 days - we checked in breakfast time were given the room keys as our FOLP and we all got one so we could access the club floor via swiping the room key in the lift / fast pass etc. Then got a text at 4pm when our room was ready - brilliant new system so much better than the awful pictures.

We looked it much so much more than RPR as my kids are teenagers it was such a cool hotel we would love to return there!

[ruddian]

Excellent. Are they still including HP rides in Express? If so what is open in the extra hour before opening?

[sprocket]

Yes, HP is still Express, so almost everything is Express. Don't see the point of the extra hour now, we didn't use it this year.

Great they are getting rid of those paper Express passes that start falling apart in the heat and sweat. Staff don't even check them against the photo anyway. This year I went on several rides using my wifes pass as I gave up trying to work out whos was whos.

Originally Posted by ruddian

Excellent. Are they still including HP rides in Express? If so what is open in the extra hour before opening?

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[novocastrian]

we checked into HRH August Wed 23rd August and where told the system chnaged to room keys the day before

much simpler

##dont shoot me down## as we left on the friday @16:00 we spotted a clearly british family on the way in & i asked if they had express passes, which they didnt, so we gave them our keycards to use for the rest of the day... can only assume they had no probs using them? just spreading the joy :-)

[sprocket]

Are you not forgetting you can still charge to your room, even after checkout. I think its all the way up to 11:59pm on checkout day. Same as Disney.
We have confirmed this with reception as sometimes we have left our bags with bell and gone back to the parks, charging to our account.
I know you have a PIN, but still, not worth the risk. I wouldn't hand my credit or debit card to a stranger.

Originally Posted by novocastrian

##dont shoot me down## as we left on the friday @16:00 we spotted a clearly british family on the way in & i asked if they had express passes, which they didnt, so we gave them our keycards to use for the rest of the day... can only assume they had no probs using them? just spreading the joy :-)

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[Nimbus]

Originally Posted by ladyofleisure

brilliant new system so much better than the awful pictures.

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Originally Posted by marlouwrig

That's how it always used to be before the photo machines were introduced

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As mentioned above. This isn't new. It's what Universal used to do many years ago before adding the photo machines.

It sounds like Universal have reverted to the old system whilst waiting for the new facial recognition system to come online (see here). Although they were testing that over 6 months ago so there must still be a few teething problems.

Originally Posted by Dendycat

Sorry, might be bring a big slow. Is it one pass / key for the entire party?

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It's one card per person.

[Nic18076]

Originally Posted by herby247

Out here just now in HRH and done our early check-in left our bags and I said where do we go to take our pic for the express pass... He said your room key is now your express pass the photo booths are gone!
This makes perfect sense to me, no more waiting in lines snapping grainy pictures, room key drop bags DONE!
Anyone know when this change happened?

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We checked in on 23rd August 2017 at HRH in the morning and the check in lady told me that the system had changed that morning. I agree that it's much easier without the photo thingy

[novocastrian]

Originally Posted by sprocket

Are you not forgetting you can still charge to your room, even after checkout. I think its all the way up to 11:59pm on checkout day. Same as Disney.
We have confirmed this with reception as sometimes we have left our bags with bell and gone back to the parks, charging to our account.
I know you have a PIN, but still, not worth the risk. I wouldn't hand my credit or debit card to a stranger.

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to be honest we didnt even think of this, we had checked out & finalised our bill so assumed it was closed...

suppose we were lucky the family we gave them to didnt abuse the gesture...

[shrekndonkey]

When we used our hotel fp on doctor doom we had our picture taken at the ride to link your hotel fp to your face. Women said it's a new feature they are trying.