BA have changed our hol dates ?

prettymiarose · 15 Sep 21, 06:19 PM

We received an email today from BA stating they have moved flights for our holiday (flights & hotel) departing the day before the date we booked. We can’t depart the day before. Does anyone know what our options are?
Thanks

loldis · 15 Sep 21, 06:36 PM

That would be considered a significant change, so you are within your rights to request a refund. You might be able to do this through Manage My Booking by not accepting the change, otherwise you'll need to contact them.

prettymiarose · 15 Sep 21, 06:41 PM

Thanks. No option in manage my booking yet. Bit of a minefield contacting BA. The telephone number on the email doesn’t take me to an agent, likely as departure is not yet with 8 weeks , it’s 10 weeks away. Tried chat which is hard to find on the website! Busy for past 30 mins so guess I’ll try chat again another day.

babbymint · 15 Sep 21, 06:49 PM

I think manage my booking is when it's flight only. I had to call BA holidays...

15 Sep 21, 06:36 PM	#2
	15 Sep 21, 06:36 PM loldis Imagineer
loldis Imagineer Join Date: May 17 Location: Sussex	That would be considered a significant change, so you are within your rights to request a refund. You might be able to do this through Manage My Booking by not accepting the change, otherwise you'll need to contact them.