iPad Prices at John Lewis - Quite Good.

[YorkshireT]

Originally Posted by Bobbins

You still can’t be sure they’ll fix things over 12mths old though. Relative of ours had two iPhones which failed at about 18mths, both with known faults, and Apple wouldn’t fix them.

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That is surprising I have had stuff repaired 2+ Years on no problem. Your friend should just threaten small claims and contact Trading Standards.

[Bobbins]

Originally Posted by YorkshireT

That is surprising I have had stuff repaired 2+ Years on no problem. Your friend should just threaten small claims and contact Trading Standards.

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I’d like to think that if it had been me, I’d have been able to get them to fix the phones. I’ve heard that they often tell people they have pay then at the last moment waive the charge.

However if you’ve got a 2yr guarantee it takes all the hassle away.

Trading Standards hasn’t really existed for consumers for years - you’lll be referred to Citizens Advice.

[Alwaysdisley]

Originally Posted by Mr Tom Morrow

Worth the extra for the two year warranty I feel.

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Thanks for starting this thread, gave me an idea for a present and where to get it from! I’m in a similar hand down of old i pads situation and the oldest one is on it’s last legs.
Have always been happy with John Lewis service, they replaced my laptop without hassle when that stopped working.