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Car Hire & Transportation Discuss the best way of getting around Florida.
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Unread 18 Feb 20, 09:48 AM  
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missdopey
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Join Date: Apr 10
Alamo brits online check in problems - update

We booked with Alamo brits back in September and when I came to do online check in it wouldnt let me, I kept getting a red error message at the top of the screen. We resigned ourselves to having to go to the Alamo desk.

Well we arrived yesterday and made out was to the Alamo desk expecting a huge queue but there was only 1 other person infront of us and a few people working it behind the desk. We werent asked for the brits guide but we had brought it anyway just in case that was the reason we couldnt check in online. There was no hard sell at all, the guy on the counter commented that we had a midsize SUV this time but had a standard last time and were we happy with that. From this is take it he can see all our previous hires and so decided there was no point in trying to sell us any of the extras as we werent likely to go for them.
All in all it was a really pleasant experience, far cry from the first time we hired a car 13 years ago and they tried to up sell everything under the sun and we left convinced we had no worthwhile insurance and the car would breakdown at the aide of the road and wed be stranded 😂
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Unread 18 Feb 20, 01:57 PM  
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kingstefan21
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Thanks for posting this, we are in the same boat. 5 years of alamo never had to visit a desk. hopefully we have the same experience as you. Also have the Brit Guide if needs be

Have a good trip
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