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Old 14 Jun 18, 08:40 PM  
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#11
coggie
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Originally Posted by Guest View Post
Maybe things happen for a reason - if she is this distraught at missing a flight and being alone in Heathrow (which is in the UK) how would she have handled the responsibility of looking after all those much younger kids in the USA and the homesickness and loneliness that would hit at some point during that long summer
I'm not even sure the two situations are comparable. One is a very well organised operation where she will have a network around her to help her out either with younger kids or the homesickness/loneliness...the other appears to be a situation where she has been dropped into a big hole without any help whatsoever.
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Old 14 Jun 18, 08:49 PM  
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#12
Taffy1959
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Originally Posted by Mr Tom Morrow View Post
OP. So sorry to hear this, terrible customer service by Thomas Cook.
I hope your Daughter gets sorted. As a parent I would be ripping somebody a new ≈≈≈≈≈≈≈≈. Doesn't surprise me as soon as I saw it was TC.
Unfortunately I thought the same thing, OP I hope your DD manages to get something sorted out for tonight and is on her way tomorrow.
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Old 14 Jun 18, 08:50 PM  
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#13
Hidden mickey
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Hope all gets sorted
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Old 14 Jun 18, 09:14 PM  
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#14
Dayle
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Were there no camp America staff at the airport on hand to help?Seem to remember DD saying when she went with them there were staff at the airport.
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Old 14 Jun 18, 09:15 PM  
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#15
ChrisS
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Originally Posted by Guest View Post
Maybe things happen for a reason - if she is this distraught at missing a flight and being alone in Heathrow (which is in the UK) how would she have handled the responsibility of looking after all those much younger kids in the USA and the homesickness and loneliness that would hit at some point during that long summer
Classy FV, real classy. You need to have a word with yourself at times with some unthought-out comments you spout. Fraggle is already up aheight without your blurb. Next time perhaps think before applying skin to keyboard - have some compassion.
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Old 14 Jun 18, 09:19 PM  
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#16
dvc
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Originally Posted by Guest View Post
Maybe things happen for a reason - if she is this distraught at missing a flight and being alone in Heathrow (which is in the UK) how would she have handled the responsibility of looking after all those much younger kids in the USA and the homesickness and loneliness that would hit at some point during that long summer
Can't believe your callous reply. If this were my daughter I'd rescue her then come after you. Unfeeling, crass, thoughtless...
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Old 14 Jun 18, 09:23 PM  
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#17
Colette-S
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Originally Posted by Guest View Post
Maybe things happen for a reason - if she is this distraught at missing a flight and being alone in Heathrow (which is in the UK) how would she have handled the responsibility of looking after all those much younger kids in the USA and the homesickness and loneliness that would hit at some point during that long summer
As helpful as always floridavisitor, You have a knack of it
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Old 14 Jun 18, 09:29 PM  
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#18
Fraggle35
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And ... breathe... all sorted. Isabella from Camp America/ phone calls to Thomas Cook / Condor and maybe even a hasty tweet have resulted in Katie joining the plane with the rest of her group. They must have held it to sort out the mess as there was also a group of 5 ladies who also weren't allocated seats, any way, off on a Delta direct flight leaving shortly. Thanks for all the support guys, I needed it .
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Old 14 Jun 18, 09:31 PM  
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#19
Colette-S
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Originally Posted by Fraggle35 View Post
And ... breathe... all sorted. Isabella from Camp America/ phone calls to Thomas Cook / Condor and maybe even a hasty tweet have resulted in Katie joining the plane with the rest of her group. They must have held it to sort out the mess as there was also a group of 5 ladies who also weren't allocated seats, any way, off on a Delta direct flight leaving shortly. Thanks for all the support guys, I needed it .
Great news, glad it’s sorted. Not what you needed on her first day
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Old 14 Jun 18, 09:31 PM  
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#20
mrsjacksparrow
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Phew! You must be so relieved! Glad she's sorted. It must have been quite an ordeal for her!
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