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Old 7 Jul 21, 09:22 AM  
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#21
Br'er Bear
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Join Date: May 13
Just checked our Disney Shop account and clicked on Order History which shows a total of 3 orders.

The first two which were both for $25 and were test purchases to check out the process of buying gift cards through a PayPal dollar account are shown as Shipped.

The third order which was placed today shows In Progress and when clicked states; We're on the Case! Looks like there’s an issue displaying the orders. We’ll get this solved soon. Please check back later.
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Old 7 Jul 21, 11:49 AM  
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#22
Noodlez
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Join Date: Mar 18
Originally Posted by Br'er Bear View Post
We entered our order number and email address but received the following?

Sorry this order number or email address does not match our records. Check your records and try again.

Suggest you check your order status and if your order is still not fulfilled or even recognised then best to contact them by email or chat.

Good luck Noodlez and we will let you know when we receive a follow up.

EDIT: Also noted that it did state on the Thank You for Your Order! email the following.

Our Disney Gift Card eGift is usually sent to a valid email address within 60 minutes but may take up to 24 hours. Please note: Verification with your financial institution may cause a delay in the delivery time.
Time Order Placed: 07/06/2021 at 11:26 PM PT
I got the same error last night when searching for my order number. When looking at my orders it also states In Progress and there's an issue displaying the orders.

It looks like we might have to find a different way to pay our dues! Any suggestions?
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Old 7 Jul 21, 12:05 PM  
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#23
Noodlez
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Join Date: Mar 18
It finally worked! Just received my gift card. Only took 22 hours. I actually need about $2500 worth of them and I'm a bit worried about putting too much through at once. I really don't want to block my PayPal account.
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Old 7 Jul 21, 12:41 PM  
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#24
Br'er Bear
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Join Date: May 13
That's great news and yes, might be best to purchase a $200, or $250 first and maybe spread your purchases over the next few weeks.

Good luck and our gift card is still in progress, so will update when received.
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Old 7 Jul 21, 12:56 PM  
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#25
SnowWhite
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Join Date: May 19
Location: East Kent
Originally Posted by Noodlez View Post
It finally worked! Just received my gift card. Only took 22 hours. I actually need about $2500 worth of them and I'm a bit worried about putting too much through at once. I really don't want to block my PayPal account.
Congratulations Noodlez, so glad it worked out for you eventually - hehe Disney Store must have extra staff on cos your 22 hours delivery time was less than half the time my last one took
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Old 7 Jul 21, 01:03 PM  
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#26
gavvy
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Location: South East Wales
That's good to hear, mine still in progress at moment.

I used the Boardwalk as the address and 32810 Zip, so will see if mine goes through, only bought $25
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Old 7 Jul 21, 03:11 PM  
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#27
gavvy
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Location: South East Wales
Update - Mine just came through as well, ordered about 7:30pm last night

Now do I try a bigger value - am quite nervous now!
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Old 7 Jul 21, 03:51 PM  
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#28
Noodlez
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Originally Posted by gavvy View Post
Update - Mine just came through as well, ordered about 7:30pm last night

Now do I try a bigger value - am quite nervous now!
I tried $500 just over half an hour ago. I'll let you know when it arrives!
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Old 7 Jul 21, 04:14 PM  
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#29
gavvy
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Location: South East Wales
Originally Posted by Noodlez View Post
I tried $500 just over half an hour ago. I'll let you know when it arrives!
hahah that's made me nervous thinking about it. I did 500 with Target a few times with no issues, be good if I can get the rest of my paypal balance over to my dues without the paypal fees
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Old 7 Jul 21, 05:03 PM  
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#30
tinkerella123
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Join Date: May 14
Mobile

Having the same issue through target, normally if I try anymore than $100 it blocks me, but even trying $25, I use our villa address, so maybe they have stopped it.
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