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Car Hire & Transportation Discuss the best way of getting around Florida. |
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14 May 19, 03:27 AM |
#1
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Earning My Ears
Join Date: Apr 18
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Lyft Issue
Have used Lyft with no problem up until tonight booked a car and travelled 10 minutes less than 7 miles! Driver dropped us off but didn’t end the ride! Have just received a email saying new cost for a journey of 1hour and 58 minutes have proof that I was back at the hotel! They are now trying to charge my card for $27 more than agreed due to the wrong journey input! Also saying I can’t use the service until I pay the charge! Anyone experienced this before?
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14 May 19, 06:50 AM |
#2
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Apprentice Imagineer
Join Date: Jun 11
Location: Jersey CI
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I’ve not had this happen so can’t offer much support, however, have you tried contacting Lyft through the app and explain it to them?
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14 May 19, 06:10 PM |
#3
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Thread Starter
Earning My Ears
Join Date: Apr 18
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I have tried but not had any reply yet! I can’t use it until I pay or it gets sorted
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14 May 19, 06:12 PM |
#4
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VIP Dibber
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16 May 19, 01:31 PM |
#5
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Imagineer
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I had a problem with them last year - my first time of using them in fact. I contacted them via the app and said if the matter wasn't sorted quickly I'd be using Uber for the rest of my holiday. The matter got sorted quickly! I still used Uber anyway though. If my first experience with a company is a bad one it tends to put me off them.
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