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Old 21 Jul 20, 03:10 PM  
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#21
cumbrian lakes
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We still are waiting for a refund for Discovery Cove ultimate nearly £700.
I emailed two weeks ago reply was look on the website for updates.
We should have been at DC today.
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Old 21 Jul 20, 04:02 PM  
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Susanjane
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Originally Posted by cumbrian lakes View Post
We still are waiting for a refund for Discovery Cove ultimate nearly £700.
I emailed two weeks ago reply was look on the website for updates.
We should have been at DC today.

I would email again and state how long you've been waiting. It took us exactly 15 weeks from first requesting a refund. Also I think quite a few of the quicker refunds have not been from Orlando Attractions but Orlando Attraction tickets.
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Old 21 Jul 20, 06:25 PM  
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Originally Posted by cumbrian lakes View Post
We still are waiting for a refund for Discovery Cove ultimate nearly £700.
I emailed two weeks ago reply was look on the website for updates.
We should have been at DC today.
That’s what our refund was for. I sent an email last week stating we were now past the 30-60 days they had previously stated and wanted an update. They emailed straight back to say it had just been processed and would be showing on our card within 3-5 days and it was. I would email especially if you are past 60 days.
We were Orlando Attraction Tickets.

Edited at 06:27 PM.
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Old 22 Jul 20, 08:38 AM  
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cumbrian lakes
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Originally Posted by Rescuer View Post
That’s what our refund was for. I sent an email last week stating we were now past the 30-60 days they had previously stated and wanted an update. They emailed straight back to say it had just been processed and would be showing on our card within 3-5 days and it was. I would email especially if you are past 60 days.
We were Orlando Attraction Tickets.
We booked with Orlando Attractions not OAT. We have been waiting over 15 weeks.

Edited at 08:40 AM.
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Old 22 Jul 20, 12:41 PM  
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Originally Posted by cumbrian lakes View Post
We booked with Orlando Attractions not OAT. We have been waiting over 15 weeks.
Can you do a chargeback on your credit card? That would have been my next course of action.
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Old 22 Jul 20, 02:54 PM  
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cumbrian lakes
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Originally Posted by Rescuer View Post
Can you do a chargeback on your credit card? That would have been my next course of action.
I have just send Orlando Attractions other email.
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Old 22 Jul 20, 03:14 PM  
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Originally Posted by cumbrian lakes View Post
I have just send Orlando Attractions other email.
They have promised me a refund within the next 14 days.
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Old 22 Jul 20, 05:07 PM  
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Susanjane
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This was what we were told and it took 10 days from then (Orlando Attractions).
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Old 24 Jul 20, 03:40 PM  
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When 60 Days come around and you have not got it they will probably then tell you " oh its 60 Working Days"
That is what Hilton did to me , it was 30 days and got to day 32 only to be told it was working days. Nowhere did it state this when i applied for refund.
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Old 30 Jul 20, 09:35 AM  
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We're waiting on a refund for Disney tickets from Orlando Attractions (orlandoattractions.com) The refund was requested about 5 weeks ago.

Have refunds started to come through yet? How long have you all been waiting now?

Thanks,
Marie
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