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Unread 19 May 19, 04:03 PM  
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scotpod
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Options for no mousekeeping

Afternoon everyone

Hoping someone here can answer a couple of questions for me regarding opting out of mousekeeping.
I will be staying at all star resorts for 20 nights as a solo traveller so...

1. Do all star have the option for me to opt out of mousekeeping
2. how do I do it?
3. is it an "all or nothing" service (might just like a quick Hoover, sheets changed and bathroom area cleaned twice during my stay ).
4. how to request fresh towels, bins emptied, etc
and finally
5.what is the voucher they offer you?

Sorry for all the questions, but as a solo traveller I am not likely to make much of a mess and was curious about this.
All information gratefully received
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Unread 19 May 19, 04:19 PM  
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candycat75
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They ask you on check in if you want it or not. It's $10 a night and you can ring and ask for new towels etc, we picked up some toilet rolls from the cleaners when they were outside our room. They still come in a few times a week to do a visual check.
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Unread 19 May 19, 05:27 PM  
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scoobydooby
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Are you really going to want to go 20 days without having your loo cleaned? There are no toilet brushes left in the bathrooms.
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Unread 19 May 19, 05:57 PM  
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aladdin
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Just a quick question on top of this, I hope you dont mind, OP..

If you have two rooms booked, can you opt out on one room and not the other?
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Unread 19 May 19, 06:40 PM  
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loves2plan
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Originally Posted by aladdin View Post
Just a quick question on top of this, I hope you dont mind, OP..

If you have two rooms booked, can you opt out on one room and not the other?
Yes you can as they'll be separate bookings
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Unread 19 May 19, 07:24 PM  
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Unexpectedpenny
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Originally Posted by scotpod View Post
Afternoon everyone

Hoping someone here can answer a couple of questions for me regarding opting out of mousekeeping.
I will be staying at all star resorts for 20 nights as a solo traveller so...

1. Do all star have the option for me to opt out of mousekeeping
2. how do I do it?
3. is it an "all or nothing" service (might just like a quick Hoover, sheets changed and bathroom area cleaned twice during my stay ).
4. how to request fresh towels, bins emptied, etc
and finally
5.what is the voucher they offer you?

Sorry for all the questions, but as a solo traveller I am not likely to make much of a mess and was curious about this.
All information gratefully received
1 and 2. Yes. Theyll ask if you want the service your way and explain what it is. If they dont offer it automatically then just ask if you can opt out of housekeeping.

3. People seem to be getting mixed results on that. I asked at FQ and theyd do a mid stay clean for $10. Others havent had that option.

4. You can leave used towels/rubbish by your door when you go out for the day. Or weve been putting small rubbish bags in the bin by the lift as weve left the room. You can phone using your in room phone to request more towels/toilet paper/rubbish bags/toiletries etc. They are really nice and happy to bring however many you ask for.

5. They emailed me a voucher. When you buy something or if you want to use it in a restaurant they just scan the email or take down the number. Someone recently said you can still get in a physical gift card form if you dont have a phone though.
You can use the gift card pretty much everywhere
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Unread 19 May 19, 07:27 PM  
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Just to pick up on something one of the posters stated incorrectly, they don't just go in your room several times a week, security go in your room every day! Ever since the crack pot in Las Vegas, they do a daily security check
SD
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Unread 19 May 19, 07:59 PM  
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Unexpectedpenny
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Originally Posted by Shooby doo View Post
Just to pick up on something one of the posters stated incorrectly, they don't just go in your room several times a week, security go in your room every day! Ever since the crack pot in Las Vegas, they do a daily security check
SD
Yes this. We asked ours to be done in the morning if possible which has been fine for us at FQ but another dibber had trouble with them being able to commit to a certain time at Riverside.
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