|
Accommodation Hotels, Resorts, Villas Questions and Info |
|
Thread Tools | Search this Thread | Display Modes |
25 Apr 20, 03:37 PM |
#11
|
|
Excited about Disney
|
An update on my issue.
Received an email today stating good news & that my refund has been processed but will take up to 14 days to be in my bank. I’ve been sending them numerous emails saying how unhappy I was & that RPR directly plus various other booking companies & TA’s had been refunding in full. I also mentioned how poorly MAH are being looked upon on the forums & that following so called ABTA advice was not helping them. I also tentatively approached my insurers but I’m led to believe by the broker they hadn’t done anything yet. I’ll update again further when the money hits my bank! Good luck to everyone & my only advice is to just keep on at them... Cheers Les
__________________
Windsor Hills Villa - May 2012; Rolling Hills Villa - Easter 2014; High Grove DIBB Villa / RPR / Disney Dream - Easter 2015; Sunset Lakes DIBB Villa /HRH/ Disney Dream - August 2016; NYC / St Pete's Beach / DIBB Townhouse at Windsor hills - Easter 2018; Flights / Sunset Lakes Villa / Harmony of the Seas Cruise - Easter 2020 Didn’t happen! |
|
|
27 Apr 20, 12:05 PM |
#12
|
|
Thread Starter
Imagineer
|
||
|
27 Apr 20, 12:13 PM |
#13
|
|
Thread Starter
Imagineer
|
||
|
27 Apr 20, 12:54 PM |
#14
|
|
Excited about Disney
|
Yes, that was my understanding & in fact my insurance company advised not to refuse it - which I didn’t just kept telling them I wanted a full refund.
All I can say is keep emailing them & telling them they are wrong to hold onto your money when you clearly can’t go before the end of July. I’ll update further when the money hits my bank account. Good luck Les
__________________
Windsor Hills Villa - May 2012; Rolling Hills Villa - Easter 2014; High Grove DIBB Villa / RPR / Disney Dream - Easter 2015; Sunset Lakes DIBB Villa /HRH/ Disney Dream - August 2016; NYC / St Pete's Beach / DIBB Townhouse at Windsor hills - Easter 2018; Flights / Sunset Lakes Villa / Harmony of the Seas Cruise - Easter 2020 Didn’t happen! |
|
|
11 May 20, 02:28 PM |
#15
|
|
Excited about Disney
|
Further update 16 days after the promise of a refund within 14 days!
As I hadn't received my refund I politely emailed earlier today & got the following reply: Apologies for the delay. I may need to request the refund via a bank transfer instead. Pls forward your bank account number, sort code and name of the account holder. So I have & will wait & see what happens next! Anyone had any success with them? Cheers Les
__________________
Windsor Hills Villa - May 2012; Rolling Hills Villa - Easter 2014; High Grove DIBB Villa / RPR / Disney Dream - Easter 2015; Sunset Lakes DIBB Villa /HRH/ Disney Dream - August 2016; NYC / St Pete's Beach / DIBB Townhouse at Windsor hills - Easter 2018; Flights / Sunset Lakes Villa / Harmony of the Seas Cruise - Easter 2020 Didn’t happen! |
|
|
11 May 20, 03:21 PM |
#16
|
|
Imagineer
|
Wow this is shocking! I booked a night at RPR through Snaptravel and received a refund within days of cancelling! I would highly recommend them for any future bookings, they were brilliant.
|
|
|
16 May 20, 10:08 AM |
#17
|
|
Imagineer
|
They have our deposit at the moment for our stay in August. They want the balance end of May.
I’m not entirely sure where I stand, and we can’t travel because two of our party are over 70 and not even allowed out the house!
__________________
May 2011 1st ever holiday to Disney with DH DS (6) DD (4) Amazing LBV holiday '13 Back to our happy place '15 Mystery nyc adventure '16 Back to our happy place '17 Covid cancelled Aug 2020! Back to NYC Dec 22 |
|
|
22 May 20, 07:37 PM |
#18
|
|
Very Serious Dibber
|
Update today.
Received email today after I'd advised that I can't rebook any dates just now as we don't know when we're going. We received a full refund credit note to be redeemed by the end of Jan 2021 but if we can't use it by then, we can get a cash refund. It's also apparently covered by ABTA\ATOL as well.
__________________
|
|
|
|
DIBB Savings |
AttractionTickets.com
Get £10 off each Disney Ticket with the code ATDIBB10 Get up to £50 off per room at Disney or Universal with the code DIBBHOTELS |
theDIBB Blog |
Guests can book their 2025 Hotel and Ticket package early to enjoy Free Dining &... Read More »
The iconic 1900 Park Fare restaurant is opening its doors once again at Disney’s Grand... Read More »
One of the the five worlds found in Epic Universe, How to Train Your Dragon... Read More »
|
theDIBB Menu |
Exchange Rates |
US Dollar Rates
Euro Rates |
DIBB Premium Membership |
Did you know you can help support theDIBB with Premium Membership? Check out this link for more information and benefits, such as... "No adverts on theDIBB Forums" Upgrade Now |