Caribbean Beach Resort expansion and Old Port Royal closure for refurbishment

[Cha cha]

I'm going to contact WDW again this week to try & get assurances in writing of times of:
• Food availability. As at the moment it 6am-midnight.
• To check availability of vegetarian food.
• To check, coffee, tea, hot choc, water, iced tea availability.
• To check frequency of bus services isn't impaired.
• To check which e-mail is correct regarding noise 9-4 or 9-dusk - a BIG difference!
• To check main pool will remain open in 2017 during works on OPR.

Anything else?

Will let you know if/when I hear back! 😬

[pink-bubble]

I'll write my email to all guest services (U.K. + US) and put those as CC. This isn't fair & it should've handled better

[Cha cha]

Originally Posted by pink-bubble

There you go

Robert Iger
robert.a.iger@disney.com

Bob Chapek
Chairman, Walt Disney Parks and Resorts
Robert.Chapek@disney.com

Meg Crofton
President of Walt Disney Parks and Resorts Operations in United States and France
818-560-7401
meg.crofton@disney.com

George Kalogridis
President of Walt Disney World
407-828-2600
george.kalogridis@disney.com

Jim MacPhee
Senior Vice President of Next Generation Experiences and Walt Disney World Parks
407-560-2960
james.d.macphee@disney.com

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Well done Pink Bubble 😊

[papamouse]

Originally Posted by madimaddawson

Finally got through after 5hrs of waiting yesterday. Customer Services played down building works and would not budge on $25 per day or FOC move to PO. Not sure I believed them but they said higher offer was supposed to be aimed at those traveling and staying prior to June. In June new large restaurant would be open, i questione ABTA, they said it would only apply if they were not offering the same level of facilities and because of the new restaurant and other stands etc being brought in they were actually offering more! Moved to PO but not happy, if I had wanted that resort I would have booked that in the first place. It's the double standards and 5hr wait for me which has been so stressful, i expected more from my Disney experience!

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wonder if the Banana Cabana waterfront bar thing is what will be ready quick - replacing Shutters - therefor honouring TS meals...

I am pretty sure ppl going in august got the $75/£50

[Starlet]

I don't understand if they are playing down the construction work and expecting shutters etc to be open after summer why have they moved me to AKL? I only travel 7th November. You'd think they'd try tell my TA that all will be well by then?!

[Guest]

Originally Posted by solliss

Good luck to everyone today.
Anyone that is staying at CBR, are you able to log into 'manage my booking'? I'm getting an error message when I try! All there on MDE but can't get into that part!

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I can log into manage my booking but my invoice total hasn't been amended yet

[Guest]

Originally Posted by papamouse

wonder if the Banana Cabana waterfront bar thing is what will be ready quick - replacing Shutters - therefor honouring TS meals...

I am pretty sure ppl going in august got the $75/£50

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Yep I'm going August and got the £50 but my invoice hasn't changed as of yet

[redfox5]

Originally Posted by grumpybynature

I can log into manage my booking but my invoice total hasn't been amended yet

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I can also log in but my amended balance is wrong anyways

[papamouse]

Originally Posted by Cha cha

Yes 10-4pm today ☺️

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Is that just the Hold time

glug glug glug hmmmm gin...

[spagshaw]

If I'm booked through a travel agent can I call Disney direct? Don't want to sit on hold for hours to then be told "sorry go through your agent"