Florida Deluxe Villas - Fraud - What are my options?

[irvsax]

Originally Posted by carolmc

Have you checked out the actual address/owner?

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Yeah. It's legit. Checked google maps and all sorts. It's at bellavida resort

[irvsax]

Originally Posted by steve@mac155.f

do you know which county the villa is located in

Steve

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It's at bellavida resort in Kissimmee

[ChrisS]

Originally Posted by irvsax

It's a house. I know the full address but not the owners full name, just his first name said in passing so far.

Do you know where I can check this out?

Thanks

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Do you know what county/resort/sub-division it's in? If so then go to that county's property appraiser site, put in the address and see what's returned. Have you checked it on Google maps to see the home there?

[irvsax]

Originally Posted by ChrisS

Do you know what county/resort/sub-division it's in? If so then go to that county's property appraiser site, put in the address and see what's returned. Have you checked it on Google maps to see the home there?

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Great thanks. Will do that.

Yeah. Checked ages ago as wanted to look at the place as was excited about the trip.

It's had quite a few reviews on home away over last couple of years or so as well.

[steve@mac155.f]

Before processing your claim the cc provider will want documented proof of any cancellation of the booking if the owner is letting you stay there is no cancellation.

Steve

[irvsax]

Originally Posted by steve@mac155.f

Before processing your claim the cc provider will want documented proof of any cancellation of the booking if the owner is letting you stay there is no cancellation.

Steve

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Fair enough. Maybe just claim for some of the costs or something then?

Never done this before so no idea how it works.

If current owner isn't honouring the terms of the agreement I have then maybe there is some case for recourse there? I don't see why I should be out of pocket to pay for pool heat and cleaning again.

Not that true owner is doing anything wrong of course.

[steve@mac155.f]

Read up on section 75 cover of the consumer credit act that will detail what you can do in regards to claiming money back from your cc provider.

Steve

[steve@mac155.f]

And have you read the last review on the villa ?

Steve

[irvsax]

Originally Posted by steve@mac155.f

And have you read the last review on the villa ?

Steve

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Sadly i have... I asked the new lady about that and she said that this is because the last company just didnt pay for cleaners or anything. Again, this does sort of add up with the timeline of events and the story.

She told me that they are getting everything sorted. I said that while i appreciate the owner letting us stay for free I didnt want to stay there for 5 weeks feeling that someone was doing us a favour and we couldn't report things if there were issues etc.

She said everything would be as expected. The place would look like the pictures and broadband etc would all be working.

I suppose if the truth is that the first company has done this then everything the second company and owner is saying does stack up...

[irvsax]

Originally Posted by ChrisS

Do you know what county/resort/sub-division it's in? If so then go to that county's property appraiser site, put in the address and see what's returned. Have you checked it on Google maps to see the home there?

See more...

Just checked out the ownership and it does match the name that I have been given as 'the owner'

Thanks for the tip on this, that is at least a bit more comforting. Then again, being cynical, the new company could easily have done what I have done to get his name. haha