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Old 17 Jan 20, 03:51 PM  
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#1
Katnic1
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Trouble adding virgin flight club numbers.

I’m trying to add our Virgin Atlantic flight club numbers to our booking but I get a message saying sorry there’s a problem. I’ve double checked the numbers are correct. We have booked through a 3rd party and have only paid a deposit at this stage, could that be why?
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Old 17 Jan 20, 03:53 PM  
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Mr Tom Morrow
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Can you actually see your booking and select your seats on the VA website?
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Old 17 Jan 20, 04:36 PM  
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Katnic1
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Originally Posted by Mr Tom Morrow View Post
Can you actually see your booking and select your seats on the VA website?
Yes, I’ve already selected the seats. It just won’t let me add the numbers.
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Old 17 Jan 20, 05:18 PM  
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Mr Tom Morrow
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Mmm, strange. I would live chat with them. They are very helpful.
The other option is to message them off the website as that seems to be quicker.
__________________

"PAGING MR MORROW, MR TOM MORROW..."

''I drink Wine and know things''

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Multiple annual visits to America since 1976
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Old 17 Jan 20, 05:21 PM  
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vampiress88
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I’ve tried to add mine a few times and can’t seem to do it
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Old 17 Jan 20, 05:51 PM  
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#6
Mr Tom Morrow
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Join Date: Jul 14
Location: The Tiki Room.

theDIBB Guidebook
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Maybe it’s because it’s a deposit only option?
I book direct and literally as I book the flight I select our seats and populate my Wife’s flying club number.
Mine is automatically on the booking as I log into the VA website before I book.
__________________

"PAGING MR MORROW, MR TOM MORROW..."

''I drink Wine and know things''

DVC Owners at SSR since 2003.
Multiple annual visits to America since 1976
Mr Tom Morrow is online now Boy Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 17 Jan 20, 06:06 PM  
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#7
Katnic1
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Join Date: Sep 15
Originally Posted by vampiress88 View Post
I’ve tried to add mine a few times and can’t seem to do it
Have you paid deposit only too? I wandering if that’s why I can’t add them on.
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