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Old 22 Mar 20, 09:16 PM  
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#21
sully301
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just one thought Jagnew, their T&Cs may mean if you don't pay the £100 cancellation fee then they won't cancel and the full amount will be due. We are in the same position but end of May is the date we have to pay. We're really disappointed to see that their customer service has been lacking because they have got a good reputation.
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Old 22 Mar 20, 10:06 PM  
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#22
Jagnew
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Is it not £100 per person cancellation fee?

If I put it in writing, special delivery signed for then I have proof I cancelled. They can then chase me for the fee if they want. Although I’m hoping my insurance come to the rescue and can confirm they will pay out if I pay my balance if we are still in lockdown on either side
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Old 22 Mar 20, 10:11 PM  
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#23
sully301
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Originally Posted by Jagnew View Post
Is it not £100 per person cancellation fee?

If I put it in writing, special delivery signed for then I have proof I cancelled. They can then chase me for the fee if they want. Although I’m hoping my insurance come to the rescue and can confirm they will pay out if I pay my balance if we are still in lockdown on either side
yes, sorry i didn't make that clear. I'm going with a friend so it's 'only' an extra £100 for me! I've emailed my insurer - Barclays travel pack to see what they say.
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1997 Main gate East, 2001 Villa,
April 2002 ASMu, Dec 2002 Villa,
Feb 2003 AKL, April 2003 Villa, June 2003 ASMu Nov 2003 OKW, Dec 2003 CSR & PVR, Aug 2007 Pop Century, Aug 2011 RPR & OKW, Dec 2012 POFQ & BLT. Aug 2015 Disney Magic, Sep 2016 ASsports, Sep 2019 OKW, March 2020, Holiday Inn Celebration. 2021 CSR, Sep 22 Pop Century, BLT & AKL. Feb23 Dockside US. Aug 23 Disney Dream, Jan 24 ASSp Sep 2024 ASSp
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Old 22 Mar 20, 10:22 PM  
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#24
TC Devon
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Similar problem except I can pay our outstanding balance in credit card. It’s due 30 April for travel in August.

I’d not even thought about insurers not paying if we pay the balance and then can’t fly- I will ring ours tomorrow.

I’m slowly thinking amend to next year or just lose the whole deposit
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Old 27 Mar 20, 04:39 PM  
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#25
Jagnew
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Spoke to insurance(Halifax-Axa) today and he put my mind at rest. Doesn’t matter when I pay balance, if we find we can’t get into USA or out of UK in July because flights have had to be cancelled or borders closed, if Travel Agent don’t pay out then insurance will cover full amount.

Balance due next week so I’m happy to pay and hope things are moving again come the start of July.

John
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Old 27 Mar 20, 09:23 PM  
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#26
sully301
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Originally Posted by Jagnew View Post
Spoke to insurance(Halifax-Axa) today and he put my mind at rest. Doesn’t matter when I pay balance, if we find we can’t get into USA or out of UK in July because flights have had to be cancelled or borders closed, if Travel Agent don’t pay out then insurance will cover full amount.

Balance due next week so I’m happy to pay and hope things are moving again come the start of July.

John
that sounds good. Did you manage to get in writing? my Travel insurance is with Barclays so hoping they will be the same
__________________
1997 Main gate East, 2001 Villa,
April 2002 ASMu, Dec 2002 Villa,
Feb 2003 AKL, April 2003 Villa, June 2003 ASMu Nov 2003 OKW, Dec 2003 CSR & PVR, Aug 2007 Pop Century, Aug 2011 RPR & OKW, Dec 2012 POFQ & BLT. Aug 2015 Disney Magic, Sep 2016 ASsports, Sep 2019 OKW, March 2020, Holiday Inn Celebration. 2021 CSR, Sep 22 Pop Century, BLT & AKL. Feb23 Dockside US. Aug 23 Disney Dream, Jan 24 ASSp Sep 2024 ASSp
sully301 is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 28 Mar 20, 03:12 PM  
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#27
Jagnew
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I didn’t get it in writing but I’m sure it will be fine.
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