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Car Hire & Transportation Discuss the best way of getting around Florida.

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Old 19 Jan 20, 08:56 PM  
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#11
Joshie1
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Has anyone tried phoning them? The number on the webpage says available 24/7 but I just phoned and got a recorded message re opening hours. It’s supposed to be open until 8.00 pm on Sundays according to the message.
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Old 20 Jan 20, 12:25 AM  
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#12
Loobylou_82
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Worrying . Just booked a 12 seater van with them a few days ago. Hope it's nothing to serious and is just a technical issue.
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Old 20 Jan 20, 07:59 AM  
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#13
Aero
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Ive checked my booking with alamo and its all still there. So no need to worry!
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Old 20 Jan 20, 08:20 AM  
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#14
nth09
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Originally Posted by Aero View Post
Ive checked my booking with alamo and its all still there. So no need to worry!
I’m not worried about that at all. Once you get the voucher you’re all good to go from that angle. It’s the possible data breach that’s more concerning, if there has been a hack.
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Old 20 Jan 20, 11:41 AM  
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Loobylou_82
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Yes I have got my voucher and have been on Budget website and booking there, so hopefully it won't get cancelled. Do you think I should cancel the card I paid it with incase it is a breach of security ?
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Old 20 Jan 20, 12:00 PM  
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#16
R250
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Originally Posted by Loobylou_82 View Post
Yes I have got my voucher and have been on Budget website and booking there, so hopefully it won't get cancelled. Do you think I should cancel the card I paid it with incase it is a breach of security ?
Personally - no I wouldn’t.
It’s pure speculation by some on here.

Denial of service attacks etc are not the same as being ‘hacked’ and both of these are again, speculation with no evidence of anything of the sort occurring.

I should add that under PCI compliance they aren’t storing all of the card details required for someone else to be making purchases. Nor are any details that are stored done so without encryption etc.

Data breaches of that nature have to be self reported to the ICO and your card issuers would already be aware.

Edited at 12:03 PM.
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Old 20 Jan 20, 02:04 PM  
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#17
minimum77
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I booked Alamo through auto europe on 9th Jan but can't get into online check in which is worrying. I've tried Alamo.co.uk and Alamo.com.
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Old 20 Jan 20, 02:10 PM  
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#18
Loobylou_82
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Originally Posted by minimum77 View Post
I booked Alamo through auto europe on 9th Jan but can't get into online check in which is worrying. I've tried Alamo.co.uk and Alamo.com.
Have you got your voucher? Is your booking there with Alamo ? I can go on Bugdet site and see my booking is still there with them.
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Old 20 Jan 20, 02:12 PM  
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#19
Loobylou_82
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Auto Europe site still down. Not liking this at all. Just been on Auto Europe EU website and they are down as well but there is a message there saying it's down for maintenance.

Edited at 02:16 PM.
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Old 20 Jan 20, 02:21 PM  
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#20
minimum77
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Originally Posted by Loobylou_82 View Post
Have you got your voucher? Is your booking there with Alamo ? I can go on Bugdet site and see my booking is still there with them.
I have the voucher and I could access it previously on Alamo but not now.
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