Cancellation policy orlandoattractionstickets.co.uk disappointed

[NewtoOrlando]

I booked DC Non swim tickets with Floridatix earlier this year but we then decided that we didn't want to do it again, so I cancelled and their T&C said I would have to pay a £100 fee to cancel (£25pp) but I emailed them and they cancelled and I only lost the £40 deposit & didn't have to pay a fee. They've been really good with lots of queries this year. I hope you get it sorted OP.

[ARAR]

Originally Posted by NewtoOrlando

I booked DC Non swim tickets with Floridatix earlier this year but we then decided that we didn't want to do it again, so I cancelled and their T&C said I would have to pay a £100 fee to cancel (£25pp) but I emailed them and they cancelled and I only lost the £40 deposit & didn't have to pay a fee. They've been really good with lots of queries this year. I hope you get it sorted OP.

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That's very good of Floridatix to do that.

But it also begs the question as to whether DC actually imposes any penalties on third party companies for early cancellations.

I just feel 25% is an unreasonable figure.

[DisneyBobby]

I've booked the 'Orlando Passport' with this company for October, I got them in the "Sale" at the time they were £688pp & now in another "Sale" they are £681pp, this could of saved us £28 it doesn't sound a great deal but when you're trying to keep to a budget it's a decent wacky imo, I asked if I could have the new price but to no avail as the person I spoke to online said that they had ordered the tickets at the original price (I've paid a £10pp deposit)

I've found that with booking this Orlando holiday that it's just sheer potluck with how much you spend/save!

[ClareO]

Originally Posted by Raggyavn

When we book early we do so to lock in a price we're happy with. So when the price goes down why do we expect a refund, when if the price increases we wouldn't expect to pay more?

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I agree with you but it does seem as though some companies do price match later on so always worth asking.

[ClareO]

Originally Posted by ARAR

That's very good of Floridatix to do that.

But it also begs the question as to whether DC actually imposes any penalties on third party companies for early cancellations.

I just feel 25% is an unreasonable figure.

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I do too. However, I can’t disputes the Ts and Cs. What I can do is buy all future tickets elsewhere. As the post re. Floridatix says there are companies who are far more flexible. As I said previously I suspect with many more Florida holidays ahead of me that their loss is greater than mine

[Andybear]

Originally Posted by DisneyBobby

I've booked the 'Orlando Passport' with this company for October, I got them in the "Sale" at the time they were £688pp & now in another "Sale" they are £681pp, this could of saved us £28 it doesn't sound a great deal but when you're trying to keep to a budget it's a decent wacky imo, I asked if I could have the new price but to no avail as the person I spoke to online said that they had ordered the tickets at the original price (I've paid a £10pp deposit)

I've found that with booking this Orlando holiday that it's just sheer potluck with how much you spend/save!

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If the price had gone up instead of down would you have been happy if they'd asked you to pay the higher price? If not then you can't really expect them to let you have them at the lower price.

[DisneyBobby]

Originally Posted by Andybear

If the price had gone up instead of down would you have been happy if they'd asked you to pay the higher price? If not then you can't really expect them to let you have them at the lower price.

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The only reason why I commented was that I've seen other companies have swapped prices if they have gone down but I guess when I've got the price I've got, I'll be chuffed when I get the tickets (I was on a bad day when I posted the above... even to the point I'd forgotten I'd written the above! &#128514