Portofino Bay - Fantastic

[Jimsdadhalifax]

We stayed at Portofino Bay for a week in August. If anyone is considering trying it - go for it. I adore Royal Pacific and I debated for a long time about paying extra for Portofino (it wasn't that much more as got a great deal) but it was worth it.

We stayed club level which was excellent. Breakfast was fantastic and the evening options were good enough for a meal. Staff were brilliant. A few highlights :

The smell of the lobby is fabulous.

The two main pools (never made it to the third one) are superb, padded sun loungers and a great waterslide are the icing on the cake.

The bathroom was ridiculously large - in a good way. The room was huge and the beds ultra comfortable.

Staff were all very helpful, especially the chap who checked us in.

Hotel looks amazing. Approaching on the boat is brilliant. Hotel seems massive at first but once you work out the layout, there are lots of shortcuts. Our room was 5 mins from both main pools, 5 mins from reception and the club room and not much further from the dock.

The opera singer is great. Loved sitting out with a beer and listening to the tunes.

The best hotel we have ever stayed at. Hard Rock is excellent, RPR even better but Portofino is the best.

[Guest]

Oohh, thanks so much! Have been debating and booked Portofino Club . And then quite a few people said Club at RPR was much better.

Delighted to hear your review and glad you enjoyed it.

[chippyminton]

We’re just back and I agree with you, especially the lobby scent

Did you walk to and from the parks? That was good, except in a storm when the boats stop running. However, there was a member of staff in the lobby handing out fresh fluffy towels to the drowned rats!

Club room was good. We did witness a disgruntled guest complaining as he clearly hadn’t understood the limited time that alcohol was on offer. So make sure you research what is on offer before you book.

[Ycryan]

It sounds amazing. Where is the best place to book Portofino for the best rate?

Thanks.

[Crystaljordan]

We are here now, we’ve been coming here for the last three years, usually do three weeks here, we always do club level as it suits us with three teenagers, superb as you say, we have also done the other quite a few times but like you agree Portofino to be the best. So relaxing, all staff always smiling, and helpful, not cheap for cocktails and onsite food, but everything else here makes up for that. Just hope I’m as happy with Disney when we move on Wednesday, never stayed onsite at Disney, so this will be the first time, and already having massive problems, which has put a damper on everything.

[Crystaljordan]

Originally Posted by Ycryan

It sounds amazing. Where is the best place to book Portofino for the best rate?

Thanks.

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I booked through ebookers first off, through topcashback, but I had a query with them and wasn’t able to get in touch with them for some reason, despite sending emails and trying to get a telephone number, this worried me slightly, so I cancelled and rebooked through Expedia, through topcashback, Infact it was slightly cheaper as well, plus Expedia have kept me informed.

[Ycryan]

Originally Posted by Crystaljordan

We are here now, we’ve been coming here for the last three years, usually do three weeks here, we always do club level as it suits us with three teenagers, superb as you say, we have also done the other quite a few times but like you agree Portofino to be the best. So relaxing, all staff always smiling, and helpful, not cheap for cocktails and onsite food, but everything else here makes up for that. Just hope I’m as happy with Disney when we move on Wednesday, never stayed onsite at Disney, so this will be the first time, and already having massive problems, which has put a damper on everything.

See more...

I've just read your post on the hotel issue and hope you get it all sorted, its just awful.

I think you'll enjoy the Wilderness Lodge, its a stunning resort and my favourite,. The boat ride to Magic Kingdom is great. I've only ever stayed at Disney so can't compare what its like with the Universal hotels.

Enjoy the Disney part of your trip. x

[florida girl]

Great reviews. We are staying Club level at the beginning of October so good to hear. We love Portofino beautiful hotel.

[Ycryan]

Originally Posted by Crystaljordan

I booked through ebookers first off, through topcashback, but I had a query with them and wasn’t able to get in touch with them for some reason, despite sending emails and trying to get a telephone number, this worried me slightly, so I cancelled and rebooked through Expedia, through topcashback, Infact it was slightly cheaper as well, plus Expedia have kept me informed.

See more...

Oh that's great, thank you so much. I'm thinking of booking this as a surprise for DH next year. x

[derenstar]

What a reassuring review! We’ve booked PBH club for our upcoming trip. We have stayed at RPR twice previously and loved it so I was a teeny bit doubtful about whether we’d made the right choice. However, your review has reaffirmed my reasoning for choosing PBH (i.e. bigger rooms and bathroom, better food offerings in the lounge etc.) so I’m really pleased and very much looking forward to our stay! 😊