I can’t link my Disney holiday to the MDE app

[Clairebear]

Hi,
As the title says.
I booked on release day and have been trying most days since then to connect my holiday to the app but no luck. I booked direct through Disney and have seen that others have been able to connect. Is this normal?

Thank you 😊

[Spike1911]

Yes, you’ll get an email from Disney when it’s ready. In the meantime you can probably link through the Disney World website.

[Emmymcw]

Originally Posted by Clairebear

Hi,
As the title says.
I booked on release day and have been trying most days since then to connect my holiday to the app but no luck. I booked direct through Disney and have seen that others have been able to connect. Is this normal?

Thank you 😊

See more...

I can’t link either and booked on release day too. I had a statement come through but just want it linked as it’s my reassurance 😂. Fingers crossed it works for us all soon

[Clairebear]

Originally Posted by Spike1911

Yes, you’ll get an email from Disney when it’s ready. In the meantime you can probably link through the Disney World website.

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I tried the website too. Maybe I’m just too keen. Thank you though

[Clairebear]

Originally Posted by Emmymcw

I can’t link either and booked on release day too. I had a statement come through but just want it linked as it’s my reassurance 😂. Fingers crossed it works for us all soon

See more...

Snap! I want to see it on the app. Makes it feel more real.

[Spike1911]

Mines linking through the website fine and I booked on release day.

[TINKERBELL44]

I can link on website but not on app !

[nursielynz]

I can’t link it on the app either may have to look on the website I never thought of that

I haven’t had a email to say it’s ready yet though

[sha9]

Mine hasn’t linked either. It’s very common.

[flump3k]

I booked on release day and mine doesn’t link on the app or the website yes. But if you’re looking for reassurance if you go into the website and select manage my booking it should come up on there, so at least you can see they have record of it.