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11 Aug 21, 09:22 PM |
#81
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Imagineer
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I work for BA, is that a problem?
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11 Aug 21, 09:26 PM |
#82
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Imagineer
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11 Aug 21, 09:29 PM |
#83
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Imagineer
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11 Aug 21, 09:32 PM |
#84
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Imagineer
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11 Aug 21, 09:34 PM |
#85
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Imagineer
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16 Aug 21, 08:29 AM |
#86
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Apprentice Imagineer
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Thought I'd update the thread, despite BA being difficult to contact, they have yet again been great. Holiday cancelled 9/8, contacted them via chatbot 10/8, refunded and money back on my card 11/8. This has been my 3rd cancelled holiday with BA, and so glad I booked with them, they will definitely be keeping me as a customer.
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16 Aug 21, 08:42 AM |
#87
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Apprentice Imagineer
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When BA cancelled our holiday we didn't even need to contact them. I was really impressed with them. They emailed me to say it was cancelled and that there would be a full refund and 5 days later it arrived. I never needed to contact them at all. I do feel for the contact staff at the moment. It must be so difficult dealing with unhappy people all day. It is bound to have an effect on your mental health no matter how strong you are.
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16 Aug 21, 09:05 AM |
#88
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Imagineer
Join Date: May 11
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Can’t fault BA at all. First four bookings were automatically refunded. Just rebooked the last one, car hire gone up but flights moved without extra cost.
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16 Aug 21, 09:05 AM |
#89
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Imagineer
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16 Aug 21, 11:54 AM |
#90
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VIP Dibber
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When my flights were cancelled with United they refunded to the card used at time of booking, however, that card had been cancelled as it was thought someone had tried to use it but as we had a new card with the same provider Halifax, they automatically transferred to our new card account.
I hope you have got sorted with your refund.
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