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11 Aug 21, 09:22 PM
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Imagineer
 
Join Date: May 05
Location: Sherwood Forest
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I work for BA, is that a problem?
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11 Aug 21, 09:26 PM
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Imagineer
Join Date: Apr 19
Location: Essex
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 Pretty please 😘😘x |
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11 Aug 21, 09:29 PM
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Imagineer
Join Date: May 05
Location: Sherwood Forest
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11 Aug 21, 09:32 PM
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Imagineer
Join Date: Apr 19
Location: Essex
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I’ll PM you if that’s ok 🙊❤️Xx |
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11 Aug 21, 09:34 PM
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Imagineer
Join Date: May 05
Location: Sherwood Forest
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16 Aug 21, 08:29 AM
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Apprentice Imagineer
 
Join Date: Mar 16
Location: West Sussex
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Thought I'd update the thread, despite BA being difficult to contact, they have yet again been great. Holiday cancelled 9/8, contacted them via chatbot 10/8, refunded and money back on my card 11/8. This has been my 3rd cancelled holiday with BA, and so glad I booked with them, they will definitely be keeping me as a customer.
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16 Aug 21, 08:42 AM
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Apprentice Imagineer
 
Join Date: Dec 11
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When BA cancelled our holiday we didn't even need to contact them. I was really impressed with them. They emailed me to say it was cancelled and that there would be a full refund and 5 days later it arrived. I never needed to contact them at all. I do feel for the contact staff at the moment. It must be so difficult dealing with unhappy people all day. It is bound to have an effect on your mental health no matter how strong you are.
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16 Aug 21, 09:05 AM
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Imagineer
 Join Date: May 11
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Can’t fault BA at all. First four bookings were automatically refunded. Just rebooked the last one, car hire gone up but flights moved without extra cost.
__________________
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16 Aug 21, 09:05 AM
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Imagineer
Join Date: May 04
Location: Kent
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16 Aug 21, 11:54 AM
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VIP Dibber
Join Date: Mar 07
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I hope you have got sorted with your refund.
__________________
 DVC - Animal Kingdom Lodge International Drive 2002, All Star Movies 2005, Renaissance at Seaworld 2008, Rosen Plaza & POFQ 2010, Saratoga Springs Resort 2012, Hotel New York DLP 2013, Rosen Plaza and Old Key West 2014, AKL, BLT & SSR July 2015, Crowne Plaza NYC, AKL, Cabana Bay, AKL Nov 2017, Crowne Plaza NYC April 2018, Rosen Plaza, AKL and GFV August 2018, Australia Nov 2018, RCI Cruise August 2019, Rosen Plaza, Pop Century August 2022 |
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