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Old 19 Aug 21, 04:45 PM  
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#51
collybird
Imagineer
 
Join Date: Oct 11
Location: Dundee
Originally Posted by Redsox View Post
We’re booked from Glasgow on the 11th September and there no sign of a cancellation yet 🤷
Snap!

Only I could book myself on the only flight not to be cancelled
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Old 19 Aug 21, 04:52 PM  
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#52
wdw-wanderer
Apprentice Imagineer
 
Join Date: Oct 10
Cancellation email arrived this afternoon for the October 19th flight from Newcastle - at least it arrived before the balance was due on the 24th August!
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Old 19 Aug 21, 05:07 PM  
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#53
collybird
Imagineer
 
Join Date: Oct 11
Location: Dundee
Trying to change trip via website but keep getting error messages, I presume it's because so many others trying to do the same!
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Old 19 Aug 21, 05:10 PM  
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#54
MrsMouse93
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Join Date: Jul 11
Originally Posted by collybird View Post
Trying to change trip via website but keep getting error messages, I presume it's because so many others trying to do the same!
I was getting errors all day too. Phoned and held for an hour 15 mins without getting through. While waiting looked at same holiday with BA and it was cheaper even with tui’s offer. So sorry TUI, your bad website and wait times have lost my business I’m afraid as I was ready just to rebook
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Old 19 Aug 21, 05:12 PM  
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#55
collybird
Imagineer
 
Join Date: Oct 11
Location: Dundee
Originally Posted by MrsMouse93 View Post
I was getting errors all day too. Phoned and held for an hour 15 mins without getting through. While waiting looked at same holiday with BA and it was cheaper even with tui’s offer. So sorry TUI, your bad website and wait times have lost my business I’m afraid as I was ready just to rebook
Well that's food for thought! I'm currently trying to get through on the phone now. Our flights haven't actually been cancelled yet so we don't even quality for the offer but I am genuinely sick fed up of waiting now and was going to move regardless.

I'm off to research BA prices!
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Old 19 Aug 21, 05:40 PM  
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#56
plastic orange
Very Serious Dibber
 
Join Date: Oct 08
Location: Scotland
Our flights with TUI from Glasgow on 29th September have been cancelled today.

Pete
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Old 19 Aug 21, 05:43 PM  
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#57
Haveforkwilleat
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Join Date: Jul 15
Ours from Glasgow on the 25th still on!
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Old 19 Aug 21, 05:57 PM  
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#58
collybird
Imagineer
 
Join Date: Oct 11
Location: Dundee
From Glasgow TUI are still selling:

11th September
25th September
9th October

We can only change up to 14 days before, the clock is very much ticking on that. As we haven't been cancelled we don't quality for the 20% rebooking offer, without which the prices for next year aren't worth paying as we can get better deals elsewhere.

I am now scared that my flight is actually going to go and we are going to be left out of pocket. It's not right that we have until 14 days before to change but TUI give themselves 7.
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Old 19 Aug 21, 07:31 PM  
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#59
Haveforkwilleat
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Join Date: Jul 15
TUI updated Florida today. All canx till 4th September
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Old 19 Aug 21, 07:42 PM  
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#60
Fatboyslick
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Join Date: Aug 14
Location: South Manchester

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Originally Posted by Haveforkwilleat View Post
TUI updated Florida today. All canx till 4th September
I’m 11 Oct and been cancelled…all a bit strange. I’ll have to call them to check if I’ve had the email by mistake
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Edited at 08:16 PM.
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