ATD cancellation help!

HEARTSTOPPER22 · 18 Aug 21, 12:11 PM

It's looking like my holiday will be cancelled next month

I have booked my Disney tickets through ATD with covid cover.

We physically have our tickets and have all ready made park reservations, will this still be OK if we require a full refund?

Also...if I get a refund...how long does it take to receive your money back?

Rac20 · 18 Aug 21, 12:58 PM

We had our tickets booked with ATD. They asked us to cut up our tickets and send a photo of cut tickets. We didn�t get a refund as we are still hoping to go next year. We were issued new tickets. New tickets received within a few days.👍🏻

**sha9** · 18 Aug 21, 01:13 PM

I just posted an update about this on another thread but basically they are offering refunds for anyone cancelled up to the 6th September and expect an update next week beyond that. If you choose to cancel before that you get 80% refund and 20% voucher.

HEARTSTOPPER22 · 18 Aug 21, 01:27 PM

Thanks guys

nasty · 18 Aug 21, 03:23 PM

Originally Posted by sha9

I just posted an update about this on another thread but basically they are offering refunds for anyone cancelled up to the 6th September and expect an update next week beyond that. If you choose to cancel before that you get 80% refund and 20% voucher.

I�m guessing this is if you have the Covid cover and not the additional cover cancel for any reason ?

**sha9** · 18 Aug 21, 04:10 PM

Originally Posted by nasty

I�m guessing this is if you have the Covid cover and not the additional cover cancel for any reason ?

Yes that�s the free Covid cover. Should have stated that.

shazza1961 · 29 Aug 21, 10:30 AM

Originally Posted by Rac20

We had our tickets booked with ATD. They asked us to cut up our tickets and send a photo of cut tickets. We didn�t get a refund as we are still hoping to go next year. We were issued new tickets. New tickets received within a few days.👍🏻

How much did it cost to extend the tickets to 2022?
My tickets are valid to Jan 2022, but we are planning on going in August now, I dont want a refund, I would like to extend the tickets x

Magic Mouse · 29 Aug 21, 11:11 AM

I�ve asked about this on another thread - I�m cancelling my tickets and taking the 80% refund. We have Disney and Universal tickets but we were told we couldn�t cut them up and send pictures - we have to send them back.

I was just concerned as even with special delivery, they�re not covered for their total value.

Licoricelover · 2 Sep 21, 08:36 PM

I have just extended our tickets to 2022 with Attraction Tickets. It was an extra �5 per adult and �7 per child.

Rac20 · 2 Sep 21, 08:38 PM

Originally Posted by shazza1961

How much did it cost to extend the tickets to 2022?
My tickets are valid to Jan 2022, but we are planning on going in August now, I dont want a refund, I would like to extend the tickets x

Sorry. Only just seen this. Had to only extend Disney tickets not Universal or Seaworld. I thought it was quite pricey. Think it was about �130 for four adult tickets.

Edited to add: I wonder if how much extra you have to pay is linked to how much you paid originally. 🤔