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Old 13 Sep 21, 04:57 PM  
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#51
lee010880
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Hello
I also bought tickets from Florida escapes in 2019 we are now booked to go June but not having any luck sorting my Disney tickets before then have you got any advice or contact numbers I can call just really do not want to take the chance of getting to Disney for them to say no you can’t come in any help and advice is extremely welcome as wanted everything in hand before we go
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Old 13 Sep 21, 08:38 PM  
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#52
Magical2020
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Hi
We are having the same issue, we also bought combo tickets in 2019, I emailed Florida Escapes on 10th August 2021 to see if they could upgrade them to 2022 but no reply as yet, can't seem to find any contact numbers or anything, it's absolutely ridiculous, it's so much money, I have now resorted to emailing Disney (ticket.inquiries@disneyworld.com) to see if they can help, I really want our tickets sorted before we go, otherwise how do we book park/restaurant reservations without valid tickets?, I will let you know if I get a reply, it's such a shame because all the other companies I bought tickets with have given full refunds, really great customer service, shame Florida Escapes have let us down

Edited at 07:30 AM.
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Old 14 Sep 21, 06:09 PM  
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#53
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I know how you feel just don’t like being in limbo and want everything in place universal extended their tickets but it’s the Disney ones that are causing the headache
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Old 21 Sep 21, 08:32 PM  
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#54
Jen1
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I have been on the phone to Disney this afternoon, evening for over 4 hours about our Disney tickets that we purchased from Florida Escapes which have been so unhelpful I will never ever buy from them ever again !
They are quoting $218 per ticket to change to next year which I thought was a little steep on top of what I have already paid.
Really not sure what to do now as that is double to what I though I would have to pay.
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Old 1 Oct 21, 06:01 PM  
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#55
lee010880
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Update

Received email today from Florida escapes saying we can extend for next year for £79 each going through the process of how you actually do it at the moment though
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Old 1 Oct 21, 06:21 PM  
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#56
Magical2020
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Yeah we have just received the same email, spent days trying to go through Disney so emailed Florida escapes back to deal with our tickets, fingers crossed
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Old 2 Oct 21, 06:33 PM  
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#57
Jen1
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I have finally got our tickets changed to next year. This is such a relief after trying since May with no luck..
We were able to pay through a invoice that they sent me and tickets are showing 2023 date on mde, such a relief.
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Old 2 Oct 21, 08:27 PM  
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#58
lee010880
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Was this with Florida escaped as I’m still waiting for email reply thanks
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Old 4 Oct 21, 12:03 PM  
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#59
Jen1
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Yes mine was with Florida Escapes..
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Old 4 Oct 21, 04:27 PM  
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#60
lee010880
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How did you extend them as I’m still waiting for a reply from them they did say they have to be scanned in on Disney app but can’t do that as they are expired any help jen1 would be appreciated apart from spending money it’s the last thing I need to sort for next year thanks
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