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Old 8 Aug 20, 04:33 PM  
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#11
Stitch & Smudge
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Join Date: Feb 13
Location: Central Scotland
You won’t get anything back if you cancel but if it’s cancelled for any other reason you get back the taxes in cash and the rest by a points refund or a hotels.com voucher.
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Old 9 Aug 20, 01:36 PM  
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#12
eeyore
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Don't hold your breath on the points refund or hotels.com voucher.

I won't book through hotels.com.using clubcard vouchers after the way they have handled things recently
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Been to WDW and WDL a fair few times over the last 20 years or so... will have to make a list some time!
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Old 15 Aug 20, 09:05 PM  
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#13
Abbysmum
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Join Date: Jul 07
Hotels.com were really good when our airport hotel was cancelled in June. We had used Tesco vouchers and weren't expecting anything back so I'd written it off but we received an email with a voucher code for the total value.
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