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Old 26 Jan 19, 09:52 AM  
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minnie29
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Disney experience app on iPhone

I can never get this app to work on my iPhone 5, always just cuts out. DH has an Android phone and it works fine for him. Is it just me? I have deleted the app and reloaded it a ton of times - still doesn’t work. This has gone on for months 🤷

Edited at 09:53 AM.
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Old 26 Jan 19, 09:54 AM  
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Bazinga 39
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Mobile

It’s the same on my iPhone, very annoying
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Old 26 Jan 19, 10:01 AM  
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minnie29
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Mobile

Not just me then. Really annoying because I am the planner but don’t have the app! Have to use the laptop or the online version on my phone. I like checking the wait times for rides before we go, just to get an idea .. Won’t be doing that this time :/
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Old 26 Jan 19, 10:14 AM  
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Belle2908
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Is it possibly because it’s an iPhone 5? It works fine on my iPhone 7 and when we went in 2017 it was fine on my iPhone 6, yes it can be glitchy sometimes, but I used it for wait times, booking more fastpasses etc when in the parks. I’m hoping to use it for mobile ordering this summer too. Just a thought.
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Old 26 Jan 19, 12:01 PM  
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minnie29
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Mobile

Yes, I think you’re probably right. I don’t fancy getting another phone though, I’m happy with this one. We’ll just have use my husband’s phone because we wanted to use the mobile ordering too
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Old 26 Jan 19, 12:32 PM  
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loldis
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With the latest MDE update, it no longer works on my iPhone 6. Just sits stalled on the login screen. If I reinstall it, it'll let me log in once but then that's it - stalls next time I open it. Still works just fine on my really cheap Android backup phone though, so clearly an issue with the iOS app. Need to test on a newer iPhone to see if it's an older phone issue but haven't got around to borrowing one yet.

Edited at 12:35 PM.
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Old 26 Jan 19, 01:11 PM  
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minnie29
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Originally Posted by loldis View Post
With the latest MDE update, it no longer works on my iPhone 6. Just sits stalled on the login screen. If I reinstall it, it'll let me log in once but then that's it - stalls next time I open it. Still works just fine on my really cheap Android backup phone though, so clearly an issue with the iOS app. Need to test on a newer iPhone to see if it's an older phone issue but haven't got around to borrowing one yet.
That’s exactly what happens with mine
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Dopey challenge - All Stars stay January 2020. Cabana Bay Sept 2022
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Old 26 Jan 19, 03:23 PM  
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pad406
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Mobile

Just tried on my iPhone X. Same problem.
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Old 26 Jan 19, 03:54 PM  
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sieborg
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Works fine on my 6s
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Old 27 Jan 19, 09:51 PM  
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CarolynU
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After the update it works on my phone but not on my ipad! Disney IT at its finest!
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