Can't modify my ADRs?

[walshi]

Hi all.
Yesterday was my ADR day and we got everything we wanted! However, one was a little later than we wanted and another one we've had a rethink about and hope to move it later by a couple of hours.
Problem is, when I try to "change reservation" it wont allow me to pick the actual date, it's as if it is ignoring the 10 days past 180 which you get when staying onsite. It allowed me to book these extra 10 days but now won't let me modify them. I've tried logging out and back in and also tried both web and app. Any ideas?

[minnie29]

You should be able to just book the new time you want and then cancel the other reservation. Just don’t modify - do it as a whole new reserve. The same thing was happening to me and the above is how I got around it

[Shooby doo]

You need to update the App, I watch a Vlog last night WDWnews (I think) & he said that they had just done an update that hadn't worked & that they had had to do a second update to fix the first! Typical Disney IT really!
SD

[walshi]

Originally Posted by minnie29

You should be able to just book the new time you want and then cancel the other reservation. Just don’t modify - do it as a whole new reserve. The same thing was happening to me and the above is how I got around it

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Thanks this sorted it!

[loldis]

Originally Posted by Shooby doo

You need to update the App, I watch a Vlog last night WDWnews (I think) & he said that they had just done an update that hadn't worked & that they had had to do a second update to fix the first! Typical Disney IT really!
SD

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The last version of the app just gives you a popup saying you can't modify anything, and to visit the website. This is how they "fix" things. Although just noticed there's another update, will see how that one goes.

Anyway, for OP, I always had trouble modifying due to the date popup box. It tries to use UK format but then selects US so reverses the numbers. So it kept trying to modify in June instead of March (for a 6th March ADR) and kicking me out. I just did as suggested above, made new reservations and then cancelled the old.

[rafjen]

I'm struggling on the website. Keeps saying there's an error on the page.

[walshi]

Originally Posted by rafjen

I'm struggling on the website. Keeps saying there's an error on the page.

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That was happening to me too. Just go to create a NEW reservation at your required time, you will then get a message saying that you already have a reservation in that time period so do you want to cancel that original reservation. Choose "yes" and your new reservation will replace it. Happy days!

[tabbycat]

Originally Posted by walshi

That was happening to me too. Just go to create a NEW reservation at your required time, you will then get a message saying that you already have a reservation in that time period so do you want to cancel that original reservation. Choose "yes" and your new reservation will replace it. Happy days!

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I tried this as I kept getting the error page when trying to cancel our booking at beaches and cream but when it asked me if I wanted to cancel the booking for the new one I said yes but it still wouldnt let me do it online and told me to phone to cancel the reservation I guess I will just have to phone

[rafjen]

If I modify to add extra people is this more likely to show availability than if I do a new reservation. ie going to 6-7 is more likely than another table of 7?