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Old 19 Apr 21, 02:23 PM  
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sunkisser
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Trouble booking park days

Hi all
Is anyone else having trouble booking park days for Disney?
Ive added all the tickets to the MDE app and when I go to book a park day it lets me pick a day and add all the ticket names and numbers then just chucks me out back to selecting a day and liking the tickets 🤷🏻
I contacted Disney by chat and they just said to do it through the website, which I did with the same result
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Old 19 Apr 21, 06:36 PM  
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Rac20
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I had to work through one at a time so I linked my ticket, chose a day and then it said cant be booked as these people dont have a ticket (or words to that effect) and then it gave me the option to link another ticket and then I repeated the process until all 4 tickets were linked. It was the only way I could see to do it.
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Old 19 Apr 21, 06:51 PM  
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lfc_sarah
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I had trouble with this the other day, I just left it and tried the day after and it worked fine.

I'm not really sure what the issue was though!
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Old 19 Apr 21, 08:16 PM  
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Claudette
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Originally Posted by sunkisser View Post
Hi all
Is anyone else having trouble booking park days for Disney?
Ive added all the tickets to the MDE app and when I go to book a park day it lets me pick a day and add all the ticket names and numbers then just chucks me out back to selecting a day and liking the tickets 🤷🏻
I contacted Disney by chat and they just said to do it through the website, which I did with the same result
Your booking process doesnt sound familiar. You shouldnt need to be adding all the tickets and names after selecting a day. It is normally the other way around, you link everyones tickets up first, select everyone that you are booking for and then you choose a park day.
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Old 19 Apr 21, 08:26 PM  
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Charlangela
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I did mine the other day.

Linked all my tickets and matched them with a person.
Selected reserve park days.
Selected all of my group
Picked the date
Picked the park

Done.

Have you tried using a different browser? I used Chrome and all worked fine x
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Old 19 Apr 21, 09:25 PM  
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o-Hannah-o
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As others have said, you shouldnt need to repeatedly add everyone again. I did ours last night and after linking all our tickets and selecting everyone it assumed we would be attending together each day and listed us all
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Old 20 Apr 21, 09:51 AM  
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It could just be a glitch - Disney's IT does tend to have problems.

However, can I check something - Prior to doing all this park reservations stuff, after you linked the tickets to your MDE account, did you then assign the tickets to each person in (or associated with) your account? You do have to assign them to the people in your group first.

If you go into MDE, does everyone have a tickets assigned?

Apologies if you've already done that.
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Old 21 Apr 21, 10:48 PM  
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sunkisser
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Thanks all. I think it was a glitch. Managed to book all our park days today 😁
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