Alamo- protection type invalid

[Boyle73]

I hope not! Can't be bothered with that after the flight

I messaged them on Facebook when i couldn't check in and they said i would be able to use the kiosk, fingers crossed it works!

[Greyfriars]

I am having real trouble trying to do olci. Last year no problem this year it won't even let me into olci. Car hired through Alamo/Brits.
I tried using the kiosks a couple of years back but they were useless and kept rejecting my booking. :angry:

[Orlando 2004]

Originally Posted by Greyfriars

I am having real trouble trying to do olci. Last year no problem this year it won't even let me into olci. Car hired through Alamo/Brits.
I tried using the kiosks a couple of years back but they were useless and kept rejecting my booking. :angry:

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I couldn't get in turned out I needed to put mrs as well as my first name in the first name box. Still couldn't check in though.

[Yorkshire_Dan]

Originally Posted by Greyfriars

I am having real trouble trying to do olci. Last year no problem this year it won't even let me into olci. Car hired through Alamo/Brits.
I tried using the kiosks a couple of years back but they were useless and kept rejecting my booking. :angry:

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Have you read my sticky?

[Greyfriars]

I have Dan, I just cannot fathom what is going wrong. I would cancel and try again but the cost has increased significantly.

[Poppycat]

I have been trying to do the Alamo save time tonight as well. I have completed save time successfully and have done online check in, which is showing I have completed the process with a confirmation number, showing drivers licence details etc (same as number above the savetime barcode) but refuses to print (just goes to a blank printer friendly page) and won't email either, I get "there has been an error" I've printed the non printer friendly version...no email confirmation of online check in, just the one from Save time so far.

I then click on "skip the counter" which appears beside my confirmation on the webpage and it flashes up "almost complete" and then instantly reverts to a reservation screen and takes you through the process of booking a car I've tried dozens of times...

What am I doing wrong?.. I included the airline details before I read on Dan's sticky that you shouldn't, but can't find a way of going back and amending it...

I've done this process several times successfully via Virgin bookings, this time we did DIY on the car hire through Alamo Brits. I have found several threads on other forums where others are having exactly the same issues. Looks like we'll be at the kiosk at this rate...

[w3dal]

Originally Posted by Poppycat

I have been trying to do the Alamo save time tonight as well. I have completed save time successfully and have done online check in, which is showing I have completed the process with a confirmation number, showing drivers licence details etc (same as number above the savetime barcode) but refuses to print (just goes to a blank printer friendly page) and won't email either, I get "there has been an error" I've printed the non printer friendly version...no email confirmation of online check in, just the one from Save time so far.

I then click on "skip the counter" which appears beside my confirmation via the website) and it flashes up "almost complete" and then instantly reverts to a reservation screen and takes you through the process of booking a car I've tried dozens of times...

What am I doing wrong?.. I included the airline details before I read on Dan's sticky that you shouldn't, but can't find a way of going back and amending it...

I've done this process several times successfully via Virgin bookings, this time we did DIY on the car hire through Alamo Brits.

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can you use another computer to log into the OLCI link? sounds like it might be a browser problem like something is being blocked.

[TEL N KEL]

Originally Posted by Boyle73

Alamo have told me this message is because I have prepaid via alamo Brits. I can't go straight to the garage but I can use the kiosk and then go to the garage.
HTH

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i booked and paid upfront with alamo brits and I have done skip the counter straight to garage unfortunately alamo staff only know how to sell you extras

[Poppycat]

Originally Posted by w3dal

can you use another computer to log into the OLCI link? sounds like it might be a browser problem like something is being blocked.

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Thanks W3dal... I'll give it a go now.

Nope, I tried and I am getting exactly the same thing. Obviously an issue with the Online check in bit with my details.

[w3dal]

Originally Posted by Poppycat

Thanks W3dal... I'll give it a go now.

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Once you log into OLCI it should just forward you to print your bypass ticket.

Keep us posted