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Old 20 May 18, 11:17 AM  
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#11
Tinkerbell
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yes you need to upload your passport infornation on the official site

managed that now via ipad

now it wont accept my first line of address

Its a spanish address


updated


has now accepted the address
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Old 20 May 18, 11:23 AM  
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nanu
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Originally Posted by Tinkerbell View Post
yes you need to upload your passport infornation on the official site

managed that now via ipad

now it wont accept my first line of address

Its a spanish address


updated


has now accepted the address
I'm glad you've now sorted it but just to be clear to others, it is not compulsory to upload your passport, you can just enter the information manually.
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Old 20 May 18, 12:03 PM  
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Originally Posted by nanu View Post
I'm glad you've now sorted it but just to be clear to others, it is not compulsory to upload your passport, you can just enter the information manually.
yes this is correct, although the option is there to upload your passport photo, there is no need to do so. You can manually enter the passport numbers etc from your passport onto your ESTA application, as you've always been able to do.
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Old 20 May 18, 12:06 PM  
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traceyt
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Phew thank goodness for that, find it complicated enough without uploading photos 🤤
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Old 20 May 18, 12:13 PM  
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I had trouble scanning it at work, so did it at home and made sure it sent as a j peg (printer at home showed me the options) then it worked.
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Old 20 May 18, 12:43 PM  
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I recently had troubles uploading it as well (and I'm pretty tech savy), so ended up manually entering - system is just poor I'm afraid so best just entering manually
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Old 20 May 18, 01:26 PM  
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#17
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Just done ours- stupid how nervous I get and the fear when it says decision pending. All authorised though 😁😁
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Old 20 May 18, 03:29 PM  
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Did mine today as well. Entered passport details manually. Approved by the time I logged back in
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Old 20 May 18, 04:01 PM  
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Tried to be clever by taking a photo on my iPad to upload our passports and it totally failed, ended up manually inputting the required ESTA data instead with no problems.

At least that way it's my fault if it were to be wrong
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Old 21 May 18, 01:59 PM  
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Shani
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I did ours last week and I didn't even notice the option to upload a photo, I just input the details manually (which took less than 1 minute!)
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