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Trip Planning Florida Florida Holiday Planning Questions, Suggestions and Tips. |
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7 Apr 20, 06:57 PM |
#1
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VIP Dibber
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When and how to get in touch with VH
We just received our cancellation email from Netflights for our flights 25th April/9th May.
We have a hotel booked with VH for 1st/6th May. I am too early to get in touch with VH and what is the best way to get in touch with them? Thanks
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7 Apr 20, 08:59 PM |
#2
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I want to go now!
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Sorry for jumping in without actually answering your question but did you receive a refund from Netflights for your flight? Do you mind me asking who your flights were with? I was due to fly out on the 28th with VA but only have the option of reboking at the moment so wondering if the hold of for a refund!
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7 Apr 20, 09:19 PM |
#3
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Thread Starter
VIP Dibber
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Netflights have "applied for a full refund" which can take up to 10 weeks.
Our flight was with VA, the 25th April which had been cancelled but our return flight is still showing as active I emailed Netflight on the 23rd and 25th March asking for a refund and just heard back today.
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7 Apr 20, 09:35 PM |
#4
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Imagineer
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We had a flydrive booked with Virgin Holidays for 7th May but have rescheduled to 2021.
It took 3.5 days of holding on the phone from open to close (9am-5pm) to get through to someone. You can text or WhatsApp them also if you go on their website and put your number in, they send you a message to respond to. I believe there are long waits with this also though.
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Aug 05 Indian Ridge Villas - May 09 All Star Sports - Jul 11 Royal Palms Villas - Sept 12 POR - July 15 POR (our wedding!) - Jan 16 Coronado Springs - Oct 18 POR |
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7 Apr 20, 09:43 PM |
#5
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Thread Starter
VIP Dibber
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Thank you I text and Whatsapped a couple of days ago before I got flight cancellation details so I will just hope I hear soon!
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8 Apr 20, 11:44 AM |
#6
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Apprentice Imagineer
Join Date: Mar 15
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I texted and Whatsapped every day until they got back to me!
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8 Apr 20, 12:31 PM |
#7
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Thread Starter
VIP Dibber
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Thanks, they did reply today and what me to choose different dates but I have replied asking for a refund.
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8 Apr 20, 01:28 PM |
#8
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Apprentice Imagineer
Join Date: Mar 15
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That’s what I did but they never got back to me until after the hotel contacted them.
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8 Apr 20, 01:54 PM |
#9
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Thread Starter
VIP Dibber
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