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Shanghai, Tokyo and Hong Kong Theme Parks Shanghai, Tokyo and Hong Kong Holiday Planning Questions, Suggestions and Tips.

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Old 7 Apr 20, 09:56 AM  
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#1
Gelatoni
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Mobile Amazing Japanese service

In total contrast to the shockingly bad service i've received here, I've had incredible service from the accomodation side of things from Japan.

My Disney booking was cancelled and refunded in minutes.

I wrote an e-mail to our other hotel in Tokyo Bay, asking to cancel, and had a polite e-mail a few hours later confirming I am getting a refund!

If only things were as easy here to get a refund here, rather than companies expecting us to take the hit rather than them.
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Old 7 Apr 20, 01:18 PM  
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AntonyJ
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That is great - when were you going again?
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Old 7 Apr 20, 01:35 PM  
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Gelatoni
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Was meant to be going end of May.

Now it's just Expedia/BA to grapple with!
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Old 7 Apr 20, 01:51 PM  
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AntonyJ
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We have a NYC trip with Virgin, yet to be cancelled, but once it is and we get refund (fingers crossed) thinking of a Tokyo trip in September instead.
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Old 7 Apr 20, 02:00 PM  
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Gelatoni
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Originally Posted by AntonyJ View Post
We have a NYC trip with Virgin, yet to be cancelled, but once it is and we get refund (fingers crossed) thinking of a Tokyo trip in September instead.
I'm so gutted about our Tokyo trip. I do want to go again at some point, but this has left me feeling flat about it all. I'm sure I will regain my enthusiasm for travel once this is all over!

This would have been my 4th visit and it's one of my favourite places to go. Such a unique and interesting place.
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Old 7 Apr 20, 03:25 PM  
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AntonyJ
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My trip in May last year was my first, and was blown away by the people being soooo kind and considerate, and as someone who had done Orlando Disney many times - was blown away by the 2 Disney parks there, especially Sea.
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Old 7 Apr 20, 05:24 PM  
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Granbran
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I’m booked to go in October so I’m hoping things have quietened down by then.
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Old 7 Apr 20, 05:42 PM  
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That’s great service. We were supposed to be flying out to Tokyo this Saturday, we’re gutted that we had to cancel, but we’ll book for next year once things settle down.
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Old 7 Apr 20, 05:46 PM  
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We were due to go next month also. Never mind - we will just enjoy it all the more when we do go (next May I hope).
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Old 7 Apr 20, 06:04 PM  
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I'm feeling like the boat may have sailed on Japan for us now, as my job is uncertain. That makes it all the more painful, but maybe in a few years.

At the moment i think that trying to upgrade our WDW tickets to an AP when we eventually go there (already fully paid, IF it happens), and squeezing one more trip in there will be more cost effective at the moment.
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