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Trip Planning Florida Florida Holiday Planning Questions, Suggestions and Tips. |
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30 Nov 17, 07:46 PM |
#11
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Imagineer
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The insurance was in place before the condition was discovered so the insurer cannot refuse cover or charge an additional premium. However, they will try it on as so may people do not know there rights. Call, speak to a manager. Remind them this condition was found AFTER policy inception and remind them that the Insurance Ombudsman will not agree to them trying to wriggle out of this. They will remind the insurer that you took out insurance to cover you for anything that happened after you booked the holiday and AFTER policy inception. What is the point of insurance if you pay for it and they then say "actually I don't think I'll cover that one" utter rubbish. Get on the phone tell them to resolve this immediately or you will be logging a complaint with the Insurance Ombudsman and then call the ombudsman. Insurers make me so angry when they do this. I see it on here a lot with people being charged more when they have an injury or illness after they have already paid to be covered.
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