ATD-Discovery Cove

[smcgirr]

Originally Posted by Bee happy

Are tickets being honoured that have been sold to people without the Sea world ticket ?

See more...

Yes. They posted on page 11 stating tickets are valid.

[MissFortune]

Originally Posted by Bee happy

Are tickets being honoured that have been sold to people without the Sea world ticket ?

See more...

From earlier in the thread.

Originally Posted by ATD

Anyone who has booked a Discovery Cove Only ticket without a 3 Park SeaWorld Parks ticket doesn't need to do anything. Tickets will be valid.

Best Wishes,
Attraction Tickets Direct

See more...

[Bee happy]

Originally Posted by MissFortune

From earlier in the thread.

See more...

Thanks so much,I miss read it first time around 😣

[Nimbus]

Originally Posted by ARAR

It may seem like 90% off, but you have to remember that these particular tickets excluded entry into SW / BG or Aquatica. In other words, it was supposed to be a standalone ticket, so the lower price was a clear reflection of that.

See more...

It wasn't supposed to be a standalone ticket.

It was supposed to be an upgrade for those who already had a SW/BG/AQ ticket to add on Discovery Cove. Basically, they were swapping the already-purchased SW/BG/AQ for a Discover Cove ticket - which also includes entry to SW/BG/AQ - and charging an extra £23 for this.

However, someone at ATD balls up and allowed anyone to book DC tickets for £23, rather than an upgrade to existing tickets. Hence it's a glitch which some people were lucky enough to get. Luckily, ATD decided to honour this glitch. That's good customer service.

BTW, it's worth pointing out that if someone wants to upgrade their 2018 SW/BG/AQ ticket to add on a low-season non-swim Discovery Cove ticket it only costs £22 and they can do that now.

(On ATD's website the SW/BG/AQ ticket currently costs £104, a Low-season Non-Swim Discovery Cove ticket currently costs £126, so the difference in price is £22).

[innyinskip]

Originally Posted by Nimbus

It wasn't supposed to be a standalone ticket.

It was supposed to be an upgrade for those who already had a SW/BG/AQ ticket to add on Discovery Cove. Basically, they were swapping the already-purchased SW/BG/AQ for a Discover Cove ticket - which also includes entry to SW/BG/AQ - and charging an extra £23 for this.

However, someone at ATD balls up and allowed anyone to book DC tickets for £23, rather than an upgrade to existing tickets. Hence it's a glitch which some people were lucky enough to get. Luckily, ATD decided to honour this glitch. That's good customer service.

BTW, it's worth pointing out that if someone wants to upgrade their 2018 SW/BG/AQ ticket to add on a low-season non-swim Discovery Cove ticket it only costs £22 and they can do that now.

(On ATD's website the SW/BG/AQ ticket currently costs £104, a Low-season Non-Swim Discovery Cove ticket currently costs £126, so the difference in price is £22).

See more...

Do you know if thats all ticket companies that will offer the upgrade on the ticket or just ATD?
Got ours from themeparktickets.co.uk (a sister of orlandoattractiontickets.co.uk)

[Pottermus]

I don't think themeparktickets.co.uk are officially sanctioned sellers with the Orlando big boys so possibly not.

[innyinskip]

Just to let you know they honoured it and got my tickets for £25PP

[Gezzs]

Just spoke to ATD. We can get non-swim tickets for £26. Am now tempted to book to replace our AKL hotel rest day.