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Unread 20 May 19, 08:13 PM  
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#17
Claudette
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Originally Posted by silverfox46 View Post
Just ordered mine through the US link and all went through ok. When I went back into my plans and review the bands it comes up with Stitch so cannot check all ok.
Anyone else had the problem
Yes I am having problems. If I go through the UK version I get Stitch when I try to look at the magic bands.

If I go through the US version, my bands have reverted to the plain coloured ones that I had this morning.

Disney is really not very good at IT.
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Unread 20 May 19, 08:37 PM  
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Originally Posted by mental4ever View Post
Just checked the card I originally wanted to pay with and over $120 deducted. As you have stated it is not worth getting in touch with either Disney or Credit Card Co as hopefully will rectify itself within the next week.
Credit card company already rectified my account
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Unread 20 May 19, 08:50 PM  
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The choice is a little disappointing
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Unread 21 May 19, 09:55 AM  
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#20
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Seems ok this morning although still not checked out as DW not decided yet. I went for villains, DS has Thanos, DD has Stitch. I think this is a great idea!

Someone asked about address, I have always put Disney hotel address in.
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Unread 21 May 19, 10:08 AM  
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#21
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Got mine this morning after trying since last night . Just keep trying .
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Unread 21 May 19, 11:19 AM  
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#22
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Just to say got onto the upgrade bands page this morning without having to change the page from UK to US so looks like its all been sorted now (he says with fingers crossed for everyone)
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Unread 21 May 19, 11:22 AM  
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#23
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Originally Posted by mental4ever View Post
Would not work for me either the first few times even though I changed to USA English. My problem appeared to be the credit card, as I did not want to use the one linked to my Hotel reservations and tried to use another. As soon as I agreed to use the Hotel linked card it went through 1st time.
Same for me... wanted to pay with a different card. Luckily I tried this on my Monzo card so it went through 6x and got refunded 6 x ! Eventually I just updated my payment card on MDE to my Monzo and it went through straight away... still had to use the trick of English US though...
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Unread 21 May 19, 11:24 AM  
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#24
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It appears to be working OK on the app now too, whereas it wouldn't work at all on there yesterday
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