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Unread 12 Oct 09, 08:10 PM  
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welshwiz
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Originally Posted by mary View Post
I've had a similar experience in that I booked my villa (not unfortunately through this site) in February. I phoned to pay the balance today to find that the villa owner had sold the villa earlier in the year but had failed to let me know despite having cashed my deposit. I'm now desperately trying to find alternative accommodation over the Christmas/New Year period which is proving extremely difficult. Any advice or help would be gratefully received.

Desperate Mary
So sorry to hear your story Mary.

There's a requests forum on the Dibb where you can post your details/date/size of villa etc and any Dibb villa owners with availability will come forward. You can tell that they are Dibb advertisers by the 'Villa Owner' plaque underneath their nametag.

I hope you manage to find somewhere suitable soon so that you can start looking forward to your holiday again.

All the best, Karen. x
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Unread 12 Oct 09, 08:30 PM  
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So sorry to hear of your plight Mary.

Do put your needs into the requests section and I'm sure some of the Dibb owners will have availability

Best of luck with your search

Sandra
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Unread 12 Oct 09, 08:33 PM  
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High and Dry

I find myself in a similar situation to the lady in the first post. I booked my villa in Feb (unfortunately not through the Dibb site) and paid my deposit. I contacted the villa owner today to pay the balance to find that she has sold the villa and I am left high and dry over the Christmas period. I had planned a family holiday for grandad, gran, 2 daughters, their partners and 2 grandchildren for Christmas and New Year in Florida (our first visit) and now have flights booked but no accommodation. How do you know villa owners wont let you down in this way. I am now desperately searching for another villa over the very busy Christmas and New Year period but not having much success.

Desperate Mary
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Unread 12 Oct 09, 08:45 PM  
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welshwiz
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Originally Posted by mary View Post
I find myself in a similar situation to the lady in the first post. I booked my villa in Feb (unfortunately not through the Dibb site) and paid my deposit. I contacted the villa owner today to pay the balance to find that she has sold the villa and I am left high and dry over the Christmas period. I had planned a family holiday for grandad, gran, 2 daughters, their partners and 2 grandchildren for Christmas and New Year in Florida (our first visit) and now have flights booked but no accommodation. How do you know villa owners wont let you down in this way. I am now desperately searching for another villa over the very busy Christmas and New Year period but not having much success.

Desperate Mary
Mary whilst I don't know you nor you me I truly feel very sorry for you left 'high and dry' at such a busy time' It's disgraceful that you've been treated in this way and not even given the courtesy of an explanation nor your deposit back.

If it's a U.K. owner I'd hope that you could get your money back via the small claims court but your immediate attention is drawn to finding the right villa with the help of genuine, caring owners who would not put you through this stress. It's hard to judge character and circumstance but as you get to know the Dibb and all the helpful people on here I hope that your faith will be restored and your holiday will be salvaged.

Please use this site to your best advantage and ask for help from villa owners in the requests and offers section.

If you are finding it difficult to navigate this site as you are new to posting then please feel free to ask me for help to point you in the right direction.

Best wishes, Karen. x
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Luxury 5 bed/3 bath villa with sw facing heated pool & spa.
*New Outdoor kitchen and granite tiki bar*
Huge balcony with double lounger bed.
Air-conditioned ESPN Gamesroom.
Themed kids rooms with PS3 & X-Box. Wifi & 65" smart tv in lounge
Opposite Reunion Resort golf complex.
2 minutes to Champions Gate. 10 minutes to Disney

www.risingsunvilla.com
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Unread 12 Oct 09, 08:49 PM  
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Hi Mary, sorry to hear about your problems.
As advised above, post your request in the Villa Request thread, it will get more visibility there.

I'm sure villa owners will respond.
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Unread 13 Oct 09, 07:01 AM  
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Thanks for all your advice and support. I feel much better already. Sorry I posted twice - still new to posting on this site. I feel much more confident about finding an alternative villa now though still a little shocked to have been let down this way.
Thanks again
Mary
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Unread 14 Oct 09, 09:28 AM  
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So Sorry to hear your news, we would help if we didn't already have a booking. Put your details, area you would like etc on the booking request thread. Hopefully someone will have vacancy for you.

Good Luck

Melvin, Lesley, Simon and Carole
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Unread 14 Oct 09, 10:23 AM  
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Originally Posted by mary View Post
I've had a similar experience in that I booked my villa (not unfortunately through this site) in February. I phoned to pay the balance today to find that the villa owner had sold the villa earlier in the year but had failed to let me know despite having cashed my deposit. I'm now desperately trying to find alternative accommodation over the Christmas/New Year period which is proving extremely difficult. Any advice or help would be gratefully received.

Desperate Mary
Mary,

The owner didn't say whether the new owner would still keep your booking? When we bought our villa the previous owner wanted us to honour the bookings that she had already got for the year, which ofcourse we were happy to do.

This is very naughty if this wasn't the case with her villa and she hadn't informed you.

We wish you good luck and if we can give you any advise please conatct us.

Melvin, Lesley, Simon and Carole
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