Floridatix MNSSHP refund

[Life is a beach]

Have you had yours yet or are you still waiting?

I’m still waiting and not sure if I should contact them yet, since buying my tickets my credit card expired and I had a new one, would this affect my refund?

[Dragon1]

I need to contact them to get a refund off my US/IOA, SW, BG and DC tickets, The website states not to send them back at the moment as their offices are closed. I tried calling yesterday but gave up after being on hold. I have e mailed but no reply ? Any idea's how to get a refund (we cannot transfer to next year)

[Life is a beach]

I emailed when I heard MNSSHP was cancelled and had a reply within 48 hours saying a refund would be made in 14 working days but heard nothing since, we had 8 tickets between 3 households so I would like to return their money to them

[rudie111]

I sent all my tickets back as they confirmed they are no in the office. Sent it back special delivery so I know it was signed for. The response I get is they have received a large number of returns and they are working through them

[rudie111]

Just received refund confirmation email. its states refund due within 60 days

[Life is a beach]

I was told not to return tickets as due to MNSSHP being cancelled they’re just invalid, when I first emailed I got a reply stating 14 days for refund! Not easy knowing what to believe is it

[rudie111]

Originally Posted by Life is a beach

I was told not to return tickets as due to MNSSHP being cancelled they’re just invalid, when I first emailed I got a reply stating 14 days for refund! Not easy knowing what to believe is it

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They have been really good with responses and keeping me up to date. I can understand the delay in refund. Its not ideal but i'm ok with it. I will use them again if/when we finally go

[sbchannel]

I had paid only the deposit and had that refunded and back with me on Friday - a bit longer than the 14 days initially laid out, but considering I didn’t have to do anything to get the refund, I am happy as I thought that was another £20 gone!

[sjmdisney]

We got our full refund for two tickets on Thursday 😊

[Life is a beach]

We’ve had our full refund too, took a little longer than the 14 days they said but I guess they are busy