|
Walt Disney World and Florida Trip Reports Trip Reports and Videos |
|
Thread Tools | Search this Thread | Display Modes |
2 Jun 19, 04:27 PM |
#41
|
|
Imagineer
|
Truly shocked by the service you receive, regardless who the fault lied with they should have rectified it right away with your paper work.
It sound like you coped a lot better than I would have, as by 2 hours I would have gone nuts. So pleased that your day ended on a positive though and the meal was perfect.
__________________
Natalie Xx Don't wait for the Storm to Pass, Learn to Dance in the Rain.. |
|
|
3 Jun 19, 10:27 PM |
#42
|
|
Thread Starter
VIP Dibber
|
Have no idea who put what into the system, all I know is if Disney Uk are not available on the phone then you are up the creek.
Currently in Magic Band chaos land for this year as I managed to book some of those lovely new offerings for $10 a piece - only to now be looking at the 7 dwarfs saying that the system is down and they are onto it Even internal parts of the Disney computer system don't even feed into MDE despite it actually showing on there. For us that was a plus on this day as they had no idea. Manager who dealt with us was did an Ok job, as a calm and reserved character, I am left to wonder what would have happened had we rightly "kicked off" - not my style but know many who would have. Will update in future days as this was certainly not the end of it As above , not my style, have watched my DM doing that as a kid and it sticks with you At that particular moment 'The Magic' had gone and was going to take some effort to get back Was so frustrating and the fact that no Disney system seems to be interlinked is something that needs addressing - I will gladly volunteer my services for that Disney job Great meal in Saana and a server who is a rarity - she really took on board what had happened to day and added her take with a sprinkle of magic that she was able to offer. It was one of those days that when you got to bed, you just hoped tomorrow would be better
__________________
I'm a Great British Mickey Waffle Podcast presenter. Hope you are a Listener Going out in a Blaze of Glory- Our Summer of Sorcery 2019 - COMPLETE! 4 Weeks, from The Yacht Club for 10 nights onto much more Florida fun too All of our previous Trip reports and escapades can be read here. |
|
|
1 Jul 19, 07:59 PM |
#43
|
|
VIP Dibber
|
I almost don’t want to comment as I’m sure you will never quite get over your less than welcome arrival to Disney A disgraceful start to your holiday.
I’m pleased you managed to have a nice evening in Saana. I hope Disney tried to make amends other than the extra fastpasses |
|
|
20 Jul 19, 10:20 PM |
#44
|
|
Thread Starter
VIP Dibber
|
Won't give away the rest of the trip, but they were nudged a little and we did ask a few questions to get a resolution we were happy with.
Still never got an answer to the question about the WDTC UK being a travel agent or a true part of the Disney organisation. As for not getting over the lack of welcome -we made it a mission of the whole trip to ensure we put it all aside, it would have spoilt so much had we kept nagging on about it and that would have been an even bigger issue
__________________
I'm a Great British Mickey Waffle Podcast presenter. Hope you are a Listener Going out in a Blaze of Glory- Our Summer of Sorcery 2019 - COMPLETE! 4 Weeks, from The Yacht Club for 10 nights onto much more Florida fun too All of our previous Trip reports and escapades can be read here. |
|
|
|
DIBB Savings |
AttractionTickets.com
Get £10 off each Disney Ticket with the code ATDIBB10 Get up to £50 off per room at Disney or Universal with the code DIBBHOTELS |
theDIBB Blog |
Guests can book their 2025 Hotel and Ticket package early to enjoy Free Dining &... Read More »
The iconic 1900 Park Fare restaurant is opening its doors once again at Disney’s Grand... Read More »
One of the the five worlds found in Epic Universe, How to Train Your Dragon... Read More »
|
theDIBB Menu |
Exchange Rates |
US Dollar Rates
Euro Rates |
DIBB Premium Membership |
Did you know you can help support theDIBB with Premium Membership? Check out this link for more information and benefits, such as... "No adverts on theDIBB Forums" Upgrade Now |