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Accommodation Hotels, Resorts, Villas Questions and Info |
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19 Apr 20, 12:50 PM |
#1
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Earning More Ears
Join Date: Jun 17
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Clubcard refund for cancelled hotels.com booking
Hi, hotels.com have refunded our non refundable booking in May due to the parks extending their planned closure dates. We'd used £60 of clubcard vouchers towards the cost (£180 exchanged voucher). Does anyone know if clubcard will refund the £60 or £180 voucher. I can only find information on their website if you've not already used your voucher. I'll call them next week when I have the chance but wondered if anyone else was in a similar situation. thanks.
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19 Apr 20, 02:34 PM |
#2
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VIP Dibber
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Yes they refunded ours.
Send an email I got the £30 fees back from hotels.com and then contacted clubcard via email and my points balance increased by the amount I used.
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Orlando/Disney World/Universal x 7 (need more) DLP x 1 UK -East Coast Trip 23.7.16 - 30.7.16 Porkers on tour Easter 2017 Three fly to Florida,Finally Oct 2022 |
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19 Apr 20, 02:42 PM |
#3
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Imagineer
Join Date: Mar 19
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I called Tesco after cancelling and had the points back on my account within 3 days, it was the points back in my account rather than vouchers. I’m hoping this means they’ll be given new (later) expiry dates when the statement is compiled.
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19 Apr 20, 03:54 PM |
#4
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Thread Starter
Earning More Ears
Join Date: Jun 17
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Thanks both, I tweeted them and got an almost instant response to say they would be refunded. Can't really ask for more than that.
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