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Old 11 Jan 20, 12:16 PM  
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#1
Floridatilly
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Mobile ADR major fail

As mentioned in another thread we are booked in CBR for 11 nights with DDP but booked in an extra night via US site so that day is not on DDP.
I have gone to book my ADR’s but it is only allowing me to book one day. Not + 10
I am assuming it will only allow me to do that tomorrow ?

We really wanted 8am booking for BOG but it’s booked up so can only get 9 am which I did not want because the park is nice and quite then (well, quieter)
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Old 11 Jan 20, 12:37 PM  
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carpozijr
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Hi not sure if your issue is caused because of your extra night or not, but just wondering if you are using the app or website for dining reservations?

Today is 180 for us and our extra 10 days are only available to book through the app - all our reservations are now made yet the website is still showing the dates as unavailable.

Apologies if this isn’t the case for you.
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Old 11 Jan 20, 12:40 PM  
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Floridatilly
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Originally Posted by carpozijr View Post
Hi not sure if your issue is caused because of your extra night or not, but just wondering if you are using the app or website for dining reservations?

Today is 180 for us and our extra 10 days are only available to book through the app - all our reservations are now made yet the website is still showing the dates as unavailable.

Apologies if this isn’t the case for you.
I used the website
How do I check the app?
I think I used the website lol how do you know the difference?
Sorry I am seriously not good with technology
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Old 11 Jan 20, 12:47 PM  
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Floridadreams
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Have you downloaded the app on your phone from the play store or apple store? Then use that to make your bookings rather than opening a web browser page
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Old 11 Jan 20, 12:59 PM  
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LOU LOU DISNEY
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I’m a few days away from booking so looking some tips! Is the dining app through the MDE app? I thought it would be best on a laptop? No?
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Old 11 Jan 20, 01:00 PM  
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mandco
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Have you tried logging out of your mde account and then back in again?
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Old 11 Jan 20, 01:01 PM  
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Floridatilly
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What a nightmare
Just downloaded the app
On the app it is only showing my one day reservation not the other 11 nights.
My husband is not in and I am useless 😫
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Old 11 Jan 20, 01:04 PM  
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mandco
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Originally Posted by LOU LOU DISNEY View Post
I’m a few days away from booking so looking some tips! Is the dining app through the MDE app? I thought it would be best on a laptop? No?
online booking you can do it either via the mde app on your phone/tablet or on your laptop its really down to preference and what access you have when you book
I did mine of my laptop as I find it easier to see what I'm doing that way
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Old 11 Jan 20, 01:07 PM  
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mandco
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Originally Posted by Floridatilly View Post
What a nightmare
Just downloaded the app
On the app it is only showing my one day reservation not the other 11 nights.
My husband is not in and I am useless 😫
Its not you its the technology

I would log out of mde on the computer clear your cookies then log in again - if that does work you can always phone up and do them that way
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Old 11 Jan 20, 01:21 PM  
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Originally Posted by Floridatilly View Post
What a nightmare
Just downloaded the app
On the app it is only showing my one day reservation not the other 11 nights.
My husband is not in and I am useless 😫
I have not been able to book ADRs in my +10 window on the desktop / website for two years. I can only book ADRs in the +10 on the app.

Are you definitely not a day too early?

Are both hotels linked up to your account?
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