Virgin vouchers - a word of caution

[Guest]

To all who book park tickets through virgin just worth noting the following.

I recd vouchers for disney 14 day ultimate,universal 2 park bonus,3 park sea world,busch,aquatica.

Returned yesterday after 2 week holiday.

On first use at disney,universal and busch we had a long delay at every one...none of the vouchers were recognised and we had a heart stopping moment at universal where we actually thought we would not get in at all...

If you are planning on getting to parks early as we did, dont go down this route and instead get tickets... saves a load of grief if its your first trip and also if you have planned for early entry to get onto those best rides

[Guest]

okay so now im panicking cos ive ordered the discovery cove ultimate from them which includes swim, aquatica, busch and seaworld.
how long do you mean by "long delays"

[Mr & Mrs Duck]

Originally Posted by ossie

To all who book park tickets through virgin just worth noting the following.

I recd vouchers for disney 14 day ultimate,universal 2 park bonus,3 park sea world,busch,aquatica.

Returned yesterday after 2 week holiday.

On first use at disney,universal and busch we had a long delay at every one...none of the vouchers were recognised and we had a heart stopping moment at universal where we actually thought we would not get in at all...

If you are planning on getting to parks early as we did, dont go down this route and instead get tickets... saves a load of grief if its your first trip and also if you have planned for early entry to get onto those best rides

See more...

I thought it was just a simple case of exchanging them at guest services? We had no probs exchanging universal vouchers last year.

[tiggerfan144]

Ive never had long to wait to exchange vouchers either. Had them from Virgin a few times and from tcd

[jheaton]

Originally Posted by ossie

To all who book park tickets through virgin just worth noting the following.

I recd vouchers for disney 14 day ultimate,universal 2 park bonus,3 park sea world,busch,aquatica.

Returned yesterday after 2 week holiday.

On first use at disney,universal and busch we had a long delay at every one...none of the vouchers were recognised and we had a heart stopping moment at universal where we actually thought we would not get in at all...

If you are planning on getting to parks early as we did, dont go down this route and instead get tickets... saves a load of grief if its your first trip and also if you have planned for early entry to get onto those best rides

See more...

could i ask for a bit more detail on what the problem was exchanging your vouchers?

from what other people have posted-as long as you have photo ID and go to guest services they have had no problems.

tell us more

[shelly]

Can we change the vouchers at DTD? or does it have to be at a park?

[Guest]

please cos now im thinking maybe i shouldnt have got them from virgin, it was just that there prices were so good!

[Guest]

ive had vouchers from virgin for all my park passes on all my orlando hols and have never had any problems with them, also we didnt actually go to guest services just to the ticket booths and they exchange no probs for us just had to show my photo id and that was that

[Guest]

well that makes me feel better!

[february]

No problems at all in the past. Very quick and straightforward exchange at customer services. I wonder what caused the op to have difficulties? Have they changed the lay out, design?