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Car Hire & Transportation Discuss the best way of getting around Florida. |
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2 Mar 15, 12:04 PM |
#31
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Apprentice Imagineer
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That's the issue then.
Check the "view requirements" at the bottom of this page... alamo/en_US/car-rental/checkin.html |
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2 Mar 15, 12:06 PM |
#32
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Proud to wear my Ears
Join Date: May 13
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After doing the online check in I got the confirmation email from Alamo reservations.
I click on the "bypass the counter" option on this email and it takes me to a confirmation of itinerary page with the option to print it off. It has a red band across the top with You cannot modify this reservation online. To modify or cancel, please call (888) 826-6893 Kiosk for me! Edit: I also have the prepay fuel option so that's why I cannot bypass the counter. Problem solved. Still the kiosk though! Thanks to those for their help. Edited at 12:10 PM. |
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2 Mar 15, 12:20 PM |
#33
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Apprentice Imagineer
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i have copied the post below from another thread i posted on the other day. we both had prepay fuel option.
decided to give this ago last night. DSIL and family are travelling with us and have exactly the same booking as in type of car, times, pre pay, etc. we both completed save time and online checkin and had the skip the counter option on the right hand side of the page. i completed mine with no problems but when she started the skip the counter process it initially let her start entering details but after about 60 seconds reverted to a reservations page. she tried multiple times afterwards and everytime she clicked on the skip the counter the page redirected within 2 seconds of opening. not exactly sure what the glitch is but its just a example of how it works for some and not others |
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2 Mar 15, 12:30 PM |
#34
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VIP Dibber
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Thank you for sharing. I'm going to be going back over these threads when it is my time to do this.
Yorkshire_Dan, you have been very helpful on a few of the threads I have read - do you have the time to do a step by step process for this for in the guidebook at all? I know this is a very cheeky request but it may help lots of others too.
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2 Mar 15, 12:51 PM |
#35
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Imagineer
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This is exactly what happened to me, managed to put in credit card details.
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Paul 2020 canceled - 2018 - 2015- 2012 - 2004 - 1998 - 1995 - 1993 Has it really been 8 years? - Trip Index August 2015-Trip Index |
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2 Mar 15, 12:59 PM |
#36
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Imagineer
Join Date: Apr 10
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sorry you had such a struggle at the desk but you have actually answered an upgrade question I had. For the last 5 days of our holiday we may need an 8 seater vehicle rather than the 7 seater we have booked. I didn't know what it would cost to upgrade at the desk for the whole rental period or would it be cheaper to hire an extra small vechicle just for the last few days(but that would mean I have to drive ). Knowing my luck there will be no 8 seaters available when we go though!
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2 Mar 15, 01:22 PM |
#37
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Apprentice Imagineer
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2 Mar 15, 01:59 PM |
#38
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VIP Dibber
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Hi, no it's just not an option. I also have the pre-paid fuel option on there which after reading this thread I shouldn't have bothered with! Looks like it's the kiosk/counter for us! Daft question I know, but I assume the kiosk is just a self-service machine you can use instead of queuing for the counter?
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2 Mar 15, 03:27 PM |
#39
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Guest
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I've just read this on the Alamo website regarding skipping the counter which may help some:
Skip the Counter" Requirements In order for a reservation to be eligible for "Skip the Counter," it must meet these requirements: • Reservation must be at a rental location that offers “Skip the Counter” Check a location for eligibility. • Reservation must not exceed 30 days. • Reservation must made at least 24 hours in advance. • Reservation cannot include certain add-ons that need to be added to vehicle (i.e. fuel, mobility devices, etc.). • Reservation cannot be prepaid or direct billed to a 3rd party (i.e. Voucher, Business Account, etc.). • Renter must use a major credit card to secure rental (debit cards do not qualify). |
2 Mar 15, 04:10 PM |
#40
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Apprentice Imagineer
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Please read my sticky guide for Alamo rentals.
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