Notices
General DVC Discussion For discussion on how the DVC works and resort information.

Reply
 
Thread Tools Search this Thread Display Modes
Old 12 Aug 18, 12:52 PM  
Link to this Post
#1
Andi
VIP Dibber
 
Andi's Avatar
 
Join Date: Mar 07
Housekeeping and Room at AKL

Checked in on Friday to AKL and there were only 2 mugs and glasses, nothing else.

Phoned housekeeping and was told they would send plates, bowls, cutely over but nothing arrived. Spoke to reception who said they would log it on the system again.

Eventually got paper plates and bowls but no cutlery so had to go to Mara and help ourselves.

Does anyone know if the fridge door should have a holder on it for bottles? Ours has nothing and I thought previously there was something to hold a bottle of milk on. Freezer section is so iced over I can only fit one bottle of water at the side.

Also none of the USB ports work in the room but all that aside it has a terrific view for being a standard room.
__________________


DVC - Animal Kingdom Lodge

International Drive 2002, All Star Movies 2005, Renaissance at Seaworld 2008, Rosen Plaza & POFQ 2010, Saratoga Springs Resort 2012, Hotel New York DLP 2013, Rosen Plaza and Old Key West 2014, AKL, BLT & SSR July 2015, Crowne Plaza NYC, AKL, Cabana Bay, AKL Nov 2017, Crowne Plaza NYC April 2018, Rosen Plaza, AKL and GFV August 2018, Australia Nov 2018, RCI Cruise August 2019, Rosen Plaza, Pop Century August 2022
Andi is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 12 Aug 18, 01:52 PM  
Link to this Post
#2
Saratoska
VIP Dibber
 
Join Date: Nov 05

Saratoska's Reviews
Hotel Reviews: 1
Restaurant Reviews: 1
that's not so good

unsure about AK know SSR had no USB ports
__________________
ali

Saratoska is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 12 Aug 18, 01:59 PM  
Link to this Post
#3
Andi
Thread Starter
VIP Dibber
 
Andi's Avatar
 
Join Date: Mar 07
Originally Posted by Saratoska View Post
that's not so good

unsure about AK know SSR had no USB ports
We have 4 USB ports on the unit under the tv and 2 on the unit beside the bed but none of them are working.
__________________


DVC - Animal Kingdom Lodge

International Drive 2002, All Star Movies 2005, Renaissance at Seaworld 2008, Rosen Plaza & POFQ 2010, Saratoga Springs Resort 2012, Hotel New York DLP 2013, Rosen Plaza and Old Key West 2014, AKL, BLT & SSR July 2015, Crowne Plaza NYC, AKL, Cabana Bay, AKL Nov 2017, Crowne Plaza NYC April 2018, Rosen Plaza, AKL and GFV August 2018, Australia Nov 2018, RCI Cruise August 2019, Rosen Plaza, Pop Century August 2022
Andi is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 12 Aug 18, 02:10 PM  
Link to this Post
#4
Saratoska
VIP Dibber
 
Join Date: Nov 05

Saratoska's Reviews
Hotel Reviews: 1
Restaurant Reviews: 1
The handles of the units at SSR were hanging off and I don't even just mean one handle
__________________
ali

Saratoska is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 12 Aug 18, 02:59 PM  
Link to this Post
#5
Mr Tom Morrow
Imagineer
 
Join Date: Jul 14
Location: The Tiki Room.

theDIBB Guidebook
Pages Created: 3
Originally Posted by Andi View Post
Checked in on Friday to AKL and there were only 2 mugs and glasses, nothing else.

Phoned housekeeping and was told they would send plates, bowls, cutely over but nothing arrived. Spoke to reception who said they would log it on the system again.

Eventually got paper plates and bowls but no cutlery so had to go to Mara and help ourselves.

Does anyone know if the fridge door should have a holder on it for bottles? Ours has nothing and I thought previously there was something to hold a bottle of milk on. Freezer section is so iced over I can only fit one bottle of water at the side.

Also none of the USB ports work in the room but all that aside it has a terrific view for being a standard room.
Not good enough. Deluxe accomodation means just what it says in my book. Sadly Disney don't seem to subscribe to that concept.

I am not a believer in the thought that it's high occupancy that leads to faults. It's poor design, poor maintenance and poor supervision of staff that leads to issues.

Andi.

I'm not a 'moaner' but I wont put up with anything not being right, the reason being I am paying for it.
On arrival I scan through the room and get straight on the phone to maintenance if any issues and Housekeeping if there are any shortcomings in the inventory.

Fridge - Not good enough, they should deliver a new one. Not my fault people have pinched the internal fittings which for some reason they do!

USB Ports - If they are supposed to work I want them to work

Plates etc - If it's listed on the kitchen cupboard door as being included I want it.

Saratoska mentions the door/drawer handles at SSR. I reattach them when I arrive as I have a screwdriver in my Owners Locker that maintenance left in my room once! Poor design though.
__________________

"PAGING MR MORROW, MR TOM MORROW..."

''I drink Wine and know things''

DVC Owners at SSR since 2003.
Multiple annual visits to America since 1976
Mr Tom Morrow is offline Boy Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 13 Aug 18, 04:09 AM  
Link to this Post
#6
Andi
Thread Starter
VIP Dibber
 
Andi's Avatar
 
Join Date: Mar 07
Looks like I will have to be in touch about the room again, when I went to use the iron tonight I found there wasn't one, just an ironing board.
__________________


DVC - Animal Kingdom Lodge

International Drive 2002, All Star Movies 2005, Renaissance at Seaworld 2008, Rosen Plaza & POFQ 2010, Saratoga Springs Resort 2012, Hotel New York DLP 2013, Rosen Plaza and Old Key West 2014, AKL, BLT & SSR July 2015, Crowne Plaza NYC, AKL, Cabana Bay, AKL Nov 2017, Crowne Plaza NYC April 2018, Rosen Plaza, AKL and GFV August 2018, Australia Nov 2018, RCI Cruise August 2019, Rosen Plaza, Pop Century August 2022
Andi is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 13 Aug 18, 08:19 PM  
Link to this Post
#7
Andi
Thread Starter
VIP Dibber
 
Andi's Avatar
 
Join Date: Mar 07
Went to reception to pay my bill to date and mentioned about the iron and the fridge.

Came back at lunchtime to our room and a new iron and also a new fridge had been left.

It is great now having the separate shelves for the food rather than everything piled up on the one shelf that we had.
__________________


DVC - Animal Kingdom Lodge

International Drive 2002, All Star Movies 2005, Renaissance at Seaworld 2008, Rosen Plaza & POFQ 2010, Saratoga Springs Resort 2012, Hotel New York DLP 2013, Rosen Plaza and Old Key West 2014, AKL, BLT & SSR July 2015, Crowne Plaza NYC, AKL, Cabana Bay, AKL Nov 2017, Crowne Plaza NYC April 2018, Rosen Plaza, AKL and GFV August 2018, Australia Nov 2018, RCI Cruise August 2019, Rosen Plaza, Pop Century August 2022
Andi is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 13 Aug 18, 08:53 PM  
Link to this Post
#8
Mr Tom Morrow
Imagineer
 
Join Date: Jul 14
Location: The Tiki Room.

theDIBB Guidebook
Pages Created: 3
Andi. Well done, you have now got what you should
have. Nothing more nothing less. As it's should be.
__________________

"PAGING MR MORROW, MR TOM MORROW..."

''I drink Wine and know things''

DVC Owners at SSR since 2003.
Multiple annual visits to America since 1976
Mr Tom Morrow is offline Boy Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 13 Aug 18, 09:46 PM  
Link to this Post
#9
YorkshireT
Imagineer
 
Join Date: Jun 16
Location: God's Own Country
Mobile

Not good enough. We had zero issues with our rooms at Kidani and Boardwalk this year, so this isn't acceptable. I'd have been shocked at handles hanging off. Hopefully they'll sort this with the Saratoga refurb.
__________________
YorkshireT is offline Boy Mouse Click to view Members Trip Plans Add Member to Ignore List
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Forum Jump


All times are GMT +1. The time now is 02:36 PM.


Powered by vBulletin - Copyright © 2000 - 2024, Jelsoft Enterprises Ltd.
DIBB Savings
AttractionTickets.com

Get £10 off each Disney Ticket with the code ATDIBB10

Get up to £50 off per room at Disney or Universal with the code DIBBHOTELS


theDIBB Blog
One of the the five worlds found in Epic Universe, How to Train Your Dragon... Read More »
Disney announced that a new nighttime show, “Disney Dreams That Soar,” will run nightly at... Read More »
Walt Disney World Resort guests can get ready to have a “glowing’’ good time when... Read More »


theDIBB Menu


Exchange Rates
US Dollar Rates
ASDA  $1.2366
CaxtonFX  $1.2323
Covent Garden FX  $1.2521
FAIRFX  $1.2365
John Lewis  $1.2398
M&S  $1.2191
Sainsburys  $1.2357
TESCO  $1.2364
Travelex  $1.2361
Updated: 13:30 29/03/2024
Euro Rates
ASDA  €1.1445
CaxtonFX  €1.1411
Covent Garden FX  €1.1510
FAIRFX  €1.1468
John Lewis  €1.1477
M&S  €1.1289
Sainsburys  €1.1440
TESCO  €1.1445
Travelex  €1.1469
Updated: 13:30 29/03/2024

DIBB Premium Membership
Did you know you can help support theDIBB with Premium Membership?

Check out this link for more information and benefits, such as...

"No adverts on theDIBB Forums"

Upgrade Now



X