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Car Hire & Transportation Discuss the best way of getting around Florida. |
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16 Feb 20, 01:48 PM |
#1
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Staying in the Castle
Join Date: Aug 18
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Amazing Andy-DFCH
I know that there’s lots of Andy’s fans on here but I just wanted to add to the many recommendations. My son is studying over in Arizona and after his own car broke down (and can’t be fixed grrrr) I wanted to hire him a car for a week while he looks around for another. I was once again really impressed with Andy’s customer service, I had to ring him as I couldn’t select his local pick up office and the website struggled with the time difference when I wanted it immediately. Andy sorted it all for me and even contacted my son over in Arizona when there was an issue (caused by Alamo’s booking system and staff not Andy) He continued to help until well after 9pm to make sure that he got the car. Thanks so much Andy! Fantastic service.
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16 Feb 20, 07:51 PM |
#2
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Imagineer
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Always a wonderful testament to have praised heaped upon them.
I second Andy on his wonderful customer service dealing with us also. 😀 |
16 Feb 20, 07:59 PM |
#3
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Imagineer
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Excellent feedback and just another example of why I have booked with him this year instead of Alamo brits who I usually go with
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17 Feb 20, 08:33 PM |
#4
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slightly serious Dibber
Join Date: Apr 09
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I have booked my own car hire, and my two sons who are travelling on different dates have both used Andy so three hires from the one family will tell you how good we think Andy is
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18 Feb 20, 11:50 PM |
#5
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Imagineer
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Andy has managed to sort me some car hire from a depot that wasn’t listed on his site. And still cheaper than booking direct with the company direct
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27 Feb 20, 09:27 PM |
#6
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Imagineer
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I am on my fist booking with Andy - and find the new website brilliant, very easy to continually check your booking to see if the price has changed and so easy to amend the booking - I have 18 day Full Size SUV rental in under 3 weeks, thought I had lowest price at Ł637, but just checked and Alamo down to Ł575 - so amended - great service.
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2016 SoCal Road Trip (Trip Report), 2017 Crystal Cove Villa, 2018 US East Coast Road Trip 2011 Highgrove Villa 2014 Calabria Villa 2015 West Coast Road Trip (Trip Report) 2006 West Stoneridge Villa, 2007 Windwood Bay Villa 1997 Airtours, 1999 BA Best Western LBV, 2001 Westridge Villa, 2005 Westridge Villa (Trip Report) |
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28 Feb 20, 04:33 AM |
#7
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Imagineer
Join Date: Nov 10
Location: Durham
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Still the dogs Andy...
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1 Mar 20, 05:22 PM |
#8
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Getting to know the DIBB
Join Date: Dec 18
Location: Widnes
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First time using Andy@dfch but I would recommend to anyone so helpful with everything, fantastic 👍🏻
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9 Mar 20, 09:54 PM |
#9
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Excited about Disney
Join Date: May 18
Location: West Yorks
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Andy's service is second to none
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10 Mar 20, 09:06 PM |
#10
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Proud to wear my Ears
Join Date: Feb 07
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Just to also add we had an issue last year when our flight was cancelled. Andy sorted it, where others on the same flight had massive issues. Needless to say I've booked again this year. My feeling is that if you have an issue, if it can be sorted Andy will go out of his way to sort it and quickly!
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